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October 2025 by Matt Corning
I broke down on 84 east. Jason was able to get me back on the road the same day. He was very knowledgeable and honest. I thought my car was going to need major repairs but it turned out to be a quick fix. I will definitely be returning for any future maintenance.
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October 2025 by Alexis Minogue
My car engine started overheating while I was in traffic on my way to work. I happened to be down the road and saw they had good reviews. They looked at my car right away, ran a diagnostic, refilled the coolant, and even swapped me for the coolant I bought at the gas station up the street. They were so nice and honest and incredibly helpful. Absolutely recommend!
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August 2025 by Anita E. Wright
Broke down on mass pike
car 2003 Rav towed to Johns which is AAAservice facility...short story i rented a car and continued my holiday...they got Toyota parts repaired both sides
Of shock mounts and called me that it was ready for me.
Great mechanics,lovely desk manager,fair price..made it home and car rides beautifully!!! Shout out To Charlton, Ma and old town
Friendly honest and kind
People....thank you.
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July 2025 by Mark B. Pover
John and Jason are my go to mechanic shop. Honest with their Customers and they have never tried to upsell me once. I trust them completely.
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April 2025 by Andrew Flanagan
I always bring my Jeep here whenever I’m having issues. Every time they have been incredibly kind, explaining the issue and resolving it in a timely and affordable manner. Can’t say enough good things!
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January 2025 by Jeff L
Team was extremely responsive and timely in their service
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December 2024 by B E
We were driving from NY to Maine in a storm this weekend and our check engine light came on along with AWD being disabled. We stopped at John’s to ask them to check the warning thinking it was the gas cap so AWD could be reactivated. He was so helpful and even though he was super busy, he shared with us that he had already seen several 2017 Rav 4s like ours that had the same emissions issue. He showed me what the part looked like and how it was failing and then encouraged me to make a smoke test appt at my local mechanic. I couldn’t be more grateful for their help in figuring out what might be wrong with our car on such a busy day for them. Would 100% entrust my cars with them if we lived closer! Thank you for your help!
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November 2024 by Can Kaplan
Goood , kind ,helpful service , Thanks
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September 2024 by Steve H
Incredible service. Had an oil leak didn't know where it was coming from, the guys took it in, found a hairline fracture in the oil pan and had it replaced within a day AND at a good price and communicated well the whole time.
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September 2024 by Juanluis Chalas
Amazing Customer service
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September 2024 by Brian Wyant
My son's car broke down on a Sunday and got towed to John's. By Monday afternoon they had diagnosed the problem and communicated the problem with me. They had the repairs completed Tuesday. The price was about half of what I was expecting
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April 2024 by Chris Kordish
My family and I got stranded on Sunday because my older 2013 Ford F150 truck (100K mi) Check Engine light was flashing and running super rough making my truck undriveable as I was worried I was doing more damage.
The AAA tow drivers knew John and immediately recommended him so I had my truck towed to John's Auto. The next day pretty early in the AM John told me what causes the Check Engine light to flash (misfires) and temporarily fixed it for $50 telling me what I should do in future to ensure it works more reliably (new solenoid electical connectors re-soldered). Truck runs fine now and I was pretty impressed at how fast they fixed it. I'd recommend Johns Auto to anyone that gets stranded in that area!
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March 2024 by Mark Daigneault
Amazing repair for domestic vehicles. Highly recommend.
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February 2024 by Deborah Dangredo
This man does not care about his customers. I needed a moment of kindness because I was in trouble and two men came out of the building roaring aggressively towards me saying I parked in a non-parking spot. I just needed assistance and they had no care.. I guess if you're not there giving them money they don't care about you....
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January 2024 by DRBR 2020
I was sent here by my tire guy for an alignment job and came away extremely pleased. They are the alignment pros! Price was right and the car now performs better than ever. It took only 45 minutes (I had an appointment) and plan to go back with my wife's car when she gets her new tires. So glad that my tire guy sent me here!
