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October 2023 by Kerry Carlson
The staff here are FANTASTIC and incredibly helpful. I needed an emergency dress for a wedding when the zipper in the one I brought broke, and the ladies here leapt into action. I was in and out in under 10 minutes with the perfect dress. They made sure I didn't forget any accessories, and they saved the day!
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March 2023 by Robert Baker
Addie was fantastic. Super helpful and very professional...
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March 2023 by M J.
Great selection and staff! Always have what I'm looking for and the staff are super helpful in getting a size needed or if I ask, they are able to recommend some great accessories to pair with an outfit. Whenever I'm in, I get ideas even from the way the staff dresses - they pull items together that look really great on. My go to store for Lilly! Beautiful store too- always nicely appointed with eye catching windows. A great location too.
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December 2022 by Shawn F.
There's a direct line from the bored housewife who started this shop in the late 1950s to how I feel whenever I visit one of their locations. But it's not for me. So I endure. That bored housewife was socialite Lilly Pulitzer. After her husband kick-started a fruit stand for her, her clothes got messy. As one does, she asked her personal dressmaker to design her a look for squeezing fruits like the riff raff. The hangers on in her social circle told her her new lewk was to die for & the rest is apparently history. Fast forward to 2022 & there are LP locations in quite a few places, with colorful patterned clothing & accessories for women & girls. This is one of them. I didn't wind up buying anything, but my sister did.
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November 2022 by W. A.
Friendly helpful staff will work to find your size and if an item is not in the store will help find it online so it can be shipped to you. Love the fact that this store is in Chatham which adds color to the shopping options here. In summer it's fun to see the bright colors of Lilly being worn in town. I notice some of the older critical reviews are no longer accurate. So try the store for yourself, but I highly recommend.
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July 2021 by Maggie Szlyk
Great friendly staff!
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December 2020 by Lux Llama Productions
Good location
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October 2020 by Kayleigh Ryan
Went to Chatham for my honeymoon last Saturday, and begged my husband to go to Lilly with me. I entered the store, and began to ask the employee if this location was participating in the APS, before I could even finish my sentence she cut me off and rudely said, "No, we're not". I'm a loyally Lilly customer of 10+ years, but I left after her rude remark.
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September 2020 by Rebecca Rogers
Love the clothes but the employees ignored us and talked on the phone.
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January 2020 by Irina St Marie
The girls who work at this store are amazing! They are always so friendly and helpful! Today Ellie called multiple stores to track down a dress for me and made my day!
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November 2019 by Julianna Stoops
Nice clothing but very very very high priced. Girls who worked there kind of ignored me while they on there phones. Clean well kept store I will have to say.
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July 2019 by Ashley P Atencio
Do you freak out when you see 50 versions of pink and green? Then you absolutely need to find your way here!
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September 2018 by Ashley Katon
Beautiful stuff love it in there they are very kind just wish the price wear not so high
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July 2018 by Lory H.
This place is an absolute nightmare. Sales associates look like they haven't slept since the second grade (probably when they stopped their education too). It feels like shopping during a zombie apocolypse - with dead stares, weird interactions, and empty red bull cans filling the small garbage bin. They force purchases onto you to the point that you're uncomfortable. I had a woman come into my dressing room and wrap a belt around me saying how much better it made the dress look - just blatantly trying to make a sale and not caring about my protests for her to please get out of the fitting room. All of the staff were just as rude and aggressive. They didn't reel in this marlin.
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June 2018 by Kacey P.
I love Lilly Pulitzer and Chatham so this place is great! Such a cute store with tons of clothes! My only issues are that it can be very crowded and the girls working here have been very rude and unhelpful. I have had some staff be very nice, depending on when you go. But my last experience I was not happy with the customer service, very unfriendly employees.