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October 2022 by Colleen Prince
While I love the style of their clothes and purchase outfits every year while in Chatham, MA, today the store clerk (possibly the manager) proved very disappointing. I first visited the store Saturday and made two separate purchases (the 2nd a $328.00 dress which needed to be ordered from another location and pre-paid.) When I picked up the dress today I asked them to honor on the dress purchase a special they were running for 15% off a 2nd purchase which the clerk/manager declined. I then inquired, 'Couldn't the dress be returned and then charged with the discount back to me again?' which she also declined. While the clothes are wonderful, the prices are not cheap. To provide a faithful customer a $49 credit would have been the right customer service to provide. They need to provide better customer service (read Nordstrom's book.)
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October 2022 by Colleen Stevens
While I love the style of their clothes and purchase outfits every year while in Chatham, MA, today the store clerk (possibly the manager) proved very disappointing. I first visited the store Saturday and made two separate purchases (the 2nd a $328.00 dress which needed to be ordered from another location and pre-paid.) When I picked up the dress today I asked them to honor on the dress purchase a special they were running for 15% off a 2nd purchase which the clerk/manager declined. I then inquired, 'Couldn't the dress be returned and then charged with the discount back to me again?' which she also declined. While the clothes are wonderful, the prices are not cheap. To provide a faithful customer a $49 credit would have been the right customer service to provide. They need to provide better customer service (read Nordstrom's book.)
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July 2022 by Mary Ann Gargiulo
What an amazing and incredible shopping experience! Maria was extremely helpful and knowledgeable. The world needs more Marias!
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November 2021 by Graham Hunt
THE MANAGER, MARIA, IS FABULOUS!!! SHE IS NICE AS SHE CAN BE. SHE IS VERY KNOLEDGABLE ABOUT THE MERCHANDISE AND CAN BE VERY HELPULL TO THE SHOPPER. DEFINETLY A STOP WHILE ON MAIN STREET.GRAHAM & BEBE HUNT
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October 2021 by Ellen Kinlin
Very friendly staff , Very helpful, thank you
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September 2021 by Kim Brown
This store is the best! Maria made EVERYTHING about my shopping experience so special down to the very last button.
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September 2021 by Linda Wurth
Fantastic wardrobe advice and walked out with beautiful new outfits!!!
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December 2020 by Elia Marnik
Manager Maria is wonderful, helpful and a pleasure to deal with.
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August 2018 by Mike Lehman
Accompanying my wife, dress shopping for our son's wedding celebration, not only did she find a fantastic dress (including accessories), but I was treated to a short Corona while waiting. Doesn't get much better!