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June 2022 by Buckley Ramon
Very well run store. Clean. In-stock. Well kept. Extensive variety and selection. Well trained, efficient and friendly associates. Always busy but always a great shopping experience.
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August 2021 by Jermaine Portacion
This place always has what I need whenever I need it. This was a hot spot for me and my friends throughout the summer and will continue to be one.
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November 2019 by Faizan Rashid
Great customer service. This is my go to every morning. I usually grab some coffee, breakfast, snacks, play some lottery and buy my newspaper. Great local and community store. Owner is extremely friendly and fun to chat with!
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July 2019 by Mass A.
I recently purchased a recumbent trike here and the experience was very pleasant. There is a bike trail directly behind their shop and I was able to test ride the trike for an extended period, which is very important. The young man who assisted me was incredibly helpful and accommodating with a lot of phrases like "Of course" and "absolutely". He was also very knowledgeable about the particular handling characteristics of this model and enthusiastically made a multitude of adjustments to the seating and handlebars. I wouldn't give them 5 stars (yet) simply because much of a bike purchasing experience has to do with future service and I will be updating my review as time goes on.
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June 2019 by Laura G.
The nicest! Last weekend I was visiting from out of town and my bike rack broke. They went above and beyond to help me fix it. I hadn't purchased it there and they were definitely busy on a Saturday morning. If you care about doing business with good people - go to Pedal Power.
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May 2019 by Tom A.
Just bought a new Roubaix Comp bike from Pedal Power. I couldn't believe the attention they gave me. John spent literally an hour sizing the bike for me. Dan gave me the grand tour of the bike and his enthusiasm was infectious. The bike has been great. They even encouraged me to bring It in after a week to give the shifting a little adjustment. I took advantage of that service. This was my second bike. Except for chain lube, which is very cheap at Walmart, I get all my service and accessories here.
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April 2019 by Brendan M.
Great experience. Brian was outstanding and helped us with everything we needed! Bikes were ordered and ready within the time frame they provided and were exactly what was ordered.
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March 2019 by Sarah B.
Long live the family-run Local Bike Shop! Super friendly, not at all snooty, AND lots of great stuff at reasonable prices. Small businesses RULE!!
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October 2018 by Whitney S.
Amazing customer service! My grandmother wanted to buy my son a new bike when she was in town, being new to the area I didn't know where to go. We stumbled on into this place and everyone was so nice and incredibly helpful!
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September 2018 by Sandy Guenter
Is this attractive place what was called “Bill's†in the 1950's?
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July 2018 by Adrian B.
Contacted them by phone (promised to get back to me) and then followed up with an email inquiring about a new bike. Never heard back from them. One thing I learned in life that this usually is a good indicator of the overall service one might expect and get from a small business. The reviews here kinda confirm it too. No problem finding another bike shop, which, btw, couldn't be more helpful.
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July 2018 by Maddie P.
We had a wonderful experience buying my son's bike. Stephanie was very helpful and thorough, she spent a lot of time with us making sure we found the perfect fit for my 11 year old. Everyone at the store was super helpful and had great advice- Joyce, the bike mechanics and other sales persons. We found a great bike for my son! I highly recommend this store if you are looking for a new bike or accessories or fixing a bike. Thanks Stephanie and staff for your help!
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July 2018 by Rich Z.
This bike shop has Trek and Specialized. It's convenient and local if you live in Acton. Service is spotty. Bought two bikes here. Never got a call to follow up. No reminder to get a tune up. They don't recognize me when I come in. My business isn't valued as far as I can tell. The salespeople here are young and inexperienced. And they descend on you the minute you enter. Ugh. It's fine for kids bikes.
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April 2018 by Chris P.
Great place to purchase a bike and equipment. Small family owned and operated business that treat their customers like a family member.
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April 2018 by Karen G.
Over the past couple of months I have spent approximately $3600 +at this shop purchased an Electra TOWNIE GO ($2600),a TOWNIE 7D ($500), a hitch rack for my vehicle(approx $500) along with multiple accessories...6 days ago I contacted them to get me the price from Electra for replacement fenders for a bike I owned..they said they would get back to me the following day..when I didn't hear from them the following day I called them again..spoke with Joyce and she said she would get right back to me with the price and availability..6 days later...NO WORD FROM THEM..so I contacted an other local bike shop LANDRY's and they got the answer for me within 10 minutes and ordered the parts I needed..meanwhile..ELECTRA was sending a replacement part for one of my other bikes to PEDAL Power..Electra had made arrangements to cover cost associated with this replacement part and installation by PEDAL POWER..today I contacted pedal.power knowing the part should have been in sure enough part was in but I hadn't been contacted by PEDAL POWER..I went there today to collect the part and installed it myself..I expressed my displeasure Over the fact that 6 days out they never got back to me about the original part I needed them to get..they didn't seem to care...HOW MUCH MONEY does one need to spend there before they treat you with prompt service..I guess $3600 OVER THE COURSE of a couple of months isn't enough..footnote: I've also noticed that their ELECTRA accessories are all priced over MSRP..well...because of their delay in responding to my request of 6 days ago family has purchased 3 ELECTRA TOWNIE Go's from GOODALE bike shop in NASHUA (value $7800) and a TOWNIE 7D EQ ($600 + accessories)from LANDRY's .might as well give our business to shops that value their clients...I will take my GO to them while under warranty but will never purchase another bike from them..as pointed out above..purchased the TOWNIE GO ($2600) IN LATE NOVEMBER AND TOWNIE 7D IN MARCH..
