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May 2023 by Jessica LaRocque
We're so glad that we went with Hancock for the job! It's been wonderful to be able to stretch out into the new space. Bedtime for the kids has been going so much better now that they have their own rooms and we love how the rest of the spaces turned out. We've very much appreciated the consideration that Darrell, Kevin, and the team have had with helping to accommodate the family living in half of the house while the project was going on. That was really the only way that we could have afforded the project. I'm definitely still amazed that it was able to be done in the short span of time. Even our dog is in love with her expanded domain. Throughout our addition process, we've been really pleased with the progress, the flexibility, and the quality of work that the whole Hancock team provided in working with us, with our architect, and with our structural engineer. We would not hesitate to recommend Darrell and Hancock to anyone else who is considering a project in the area. We've had several folks in the neighborhood on their daily walks stop by with positive comments and admiring the progress or let us know that they were also going to embark on a project with Darrell given how great it's turned out at our house and how quickly the project was able to get completed. We love the results and have been using all of the new space already! Thank you to Hancock Building Associates for making everything work out!
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February 2023 by Daniel Xu
HBA and its subcontractors did a great job on my kitchen and bath remodel. These guys are professional, responsive and detail oriented. The project was well planned and finished on time. I would definitely work with Darrell and his team again.Services: Remodeling
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April 2022 by Jack F.
They removed a damaged cimney from my home and replaced it with a structure so we could install a gas fireplace insert. The work was wonderful and they keept my home as clean as if it were the own. My chimney was over 3 floors high and they were able to remove it without any damage to my lawn or sprinkler system. Great job ! Jack F
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September 2021 by Andrew Wilson
Very responsive, professional quality workmanship. Job was completed ahead of schedule and with exceptional quality and attention to detail. Highly recommended.Services: Remodeling
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September 2019 by Tim Yuan
Had them replace skylights, later had them rebuild deck. Fair price and excellent work.
Neighbors also talk positively about there home renovations
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December 2016 by Ed B.
I was a general contractor for over 35 years here in Westford and the surrounding towns. I now supply construction documents for additions and new homes. I could refer over a dozen builders to my clients, but I choose only one. I can trust that Hancock will treat my clients fairly and get the job done the way I would do it myself. His crew of workers are the most competent and highly skilled craftsman that I have ever worked with. The owner, Darrell McCrensky, is straightforward, honest, and quite frankly the best at what he does. Together, we have completed over 20 projects in the last 5 years with very few glitches. If you are searching for a high-quality builder at a very reasonable cost, look no further.
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February 2010 by Denis B.
We had Hancock replace nearly all our windows and replace the house's shingle siding with vinyl. The siding work was outstanding: a father and son team knew what they were doing, worked straight through the job and took no shortcuts. The windows were a mixed bag. Apart from one defective window that had to be replaced later (that stuff happens), the job went reasonably well. But I had two complaints worth noting: 1. On the interior trim, the corner blocks were misaligned with respect to the other casing pieces. That's because this is an older house where the walls are not perfectly flat. The corner blocks are installed last, so errors "accumulate" there. The blocks should have been shimmed (or otherwise coped) to meet the other trim pieces properly. I don't require perfection, but this was just sloppiness. 2. The interior stools were not installed securely. This was partly poor design by Andersen, IMO: the stool stock is 3/4" soft pine (in contrast to the thicker hard pine of the older windows we replaced). I'm sorry, but a window stool needs to be solid as a rock, not a flimsy plank that you can move up and down and feels like it'll come out the first time somebody leans on it The installer's fault was that they didn't fasten the stool securely enough: they just shot 6d finish nails into the corners and one in the middle. It seemed inevitable that the finish nails (which have no heads) were going to work their way out of the thin, soft pine stools. In the end, I didn't feel like haggling with Hancock to fix the problem the way I wanted it done, so I did it myself: before painting each window, I worked some glue between the stool and apron and clamped it. Then I countersunk some screws and covered them with wood plugs. Hancock knocked a few bucks off the bill for the corner blocks, but I think they were genuinely surprised by my complaint about the windows stools. I guess planned obsolescence is the norm even in brand-name windows nowadays. On balance, Hancock lived up to their side of the bargain and did a pretty good job. But as always, caveat emptor.
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April 2009 by Marcy K.
After living in our house for almost 26 years, we had a decision to make: Would we add on or move out? The girls have left the nest, and I suppose most people would have chosen to relocate, but we decided to stay put. No moving to the sunny south (I get severe sun-poisoning/blisters if I'm in the sun for more than 1/2 hr) and no moving near a golf course. What's in it for ME? I don't golf, I don't beach. I'm boring. We have a nice slice of land and live in a quiet neighborhood on a cul-de-sac, so we decided we'd rather make the house into what we have wanted for a long time but never made the commitment to do...and a big commitment it was. We had two estimates, the first one being a joke. The guy almost literally drew on a napkin a picture of the intended addition and then threw a couple of numbers down on paper. Yes. He came in low. Then we spoke to Hancock, which provided an in-depth series of drawings with insurance numbers, price, what's included and what isn't, what kind of wood, etc. The decision was easy: We contracted with Hancock, which is very well-known and respected in the area, and which is also more costly than most of the other local builders. They had already replaced our roof, doors, and windows, and put siding on the house, and we were very pleased with their professionalism and quality of work. Tried-and-true is worth a lot of money. They also have a binder's worth of recommendations. As expected, we are extremely pleased with the result. The workmanship, promptness and ability of subcontractors, and the willingness to fix and adjust and address issues were incredible. The project manager, Bob K, was extremely helpful and walked us through each step. He showed us exactly what was to be done and when, where he'd suggest outlets be placed, what type of lighting and fans we should get, and where we should make our purchases, etc. He suggested some great vendors, and for the most part, we were happy with the choices. He's a detail man who is very organized and an all-around great guy. Tip: I believe that knowing that a builder will be prompt, courteous, clean, talented, and professional is more important than the money. We weren't left holding the bag or being satisfied with a mediocre job. Friends of ours actually contracted with Hancock when their previous builder made a mess.
