Kohl's is a popular retail store known for offering great sales on quality clothing, footwear, and home products for the whole family. Customers appreciate the friendly and helpful staff, as well as the clean store environment. The store provides a wide selection of items, including fashion, beauty products by Sephora, and home decor, all designed to fit different styles and budgets. Shoppers enjoy saving money through sales and Kohl's Cash, although some find it challenging to use their rewards before they expire. The shopping experience is generally positive, with many noting the ease of buying both in-store and online via the Kohl’s app. Kohl's also emphasizes community involvement through Kohl's Cares, donating time, talent, and money to support local communities. Convenience features like hassle-free returns and free store pickup make shopping easier. However, some customers have experienced issues with store technology, such as the removal of self-scanning options, leading to confusion about how to check prices. Despite this, the helpful staff and good prices make Kohl’s a favored destination for many shoppers seeking quality products and savings.
My spouse and I were shocked.....most pleasantly!.....by the excellent service we got at the Chelmsford MA Kohl's. One friendly and helpful employee in the store found additional items for us in our size, and the cashier, also friendly and helpful, took the time to explain some of their promotions to us. What a great experience!
July 2024
Kohls has Great Sales on quality clothes for the family. I am always happy with purchases and Kohl employees are friendly and helpful
June 2024
Friendly Associates, great prices, nice dressing rooms, checkout was smooth.