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July 2024 by ron adams
Need to purchase a replacement PC for work and home.
Received fast and great assistance from the Staples Technician to locate a model that was in stock and do setup services.
Saved me a lot of time.
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July 2024 by Kin 1YO3
Kiara at the print shop was very friendly, patient and attentive!
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July 2024 by KillaKevTv
I don’t write much reviews. But Nosa at this chelmsford staples assisted me in customizing and printing my new business cards. I had a few particular requests that most would roll their eyes at, but he went above and beyond to help me get exactly what i envisioned. Very polite and friendly. Highly recommend
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June 2024 by Taty Soares
very disappointed with the Even employee who makes the copies, at the time he was scheduled to give me the copies he didn't give them to me and the only reason was that he was busy
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June 2024 by Linda J
Always have a positive experience when I shop at Staples whether its the products or the people I encounter. Thx.
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June 2024 by Elizabeth Chiros
I enjoy shopping at the Staples in Chelmsford, MA. They always greet you when you come in, ask you if you need help finding the products you came for, and have suggestions if you are in a pickle.
The cashiers ask if you found everything you came in for. Polite customer service representatives.
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June 2024 by Alan Jay Rom
The store had what I was looking for and an associate helped me to find it.
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May 2024 by Carolyn M Mooney
Staples is great store with super products and prices. The associates were quick, knowledgable, and provided answers and assorted other help during my visit.
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April 2024 by Kristel Star Linnell Lord
Ups station workers say they can’t assist with packaging/give advice. Assisted lady after with packaging. What a joke. 20 minutes just to drop the package off afterward
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March 2024 by Lynn H.
I went this past Sunday to use their self service area. Not only was the female working there visibly frustrated but she lacked professionalism. Apparently she was working alone this shift and was running low on her patience as customers approached her for assistance. Though I did not, and was managing my own task, the machine I was using suddenly queued me to "check out" before my task was over or even started. I didn't understand why and said to myself "WTH" before trying to figure out the reason. This staff must've overheard me while "helping" another customer and with a tone says to me "It just needs paper. Calm down" and proceeds to get paper and fill it with no more communication to me at my station. First of all, I was not talking to her and would have attempted to figure it out. Secondly the message was telling me to "check out" not that there was some sort of error or that paper was needed. Thirdly she could have said something to ease her rudeness once she filled the machine with paper. I never bother with rude people or write reviews but a few days later and her attitude still bothers me to relay this on here. Wish I saw her name tag, but staff with this miserable people service needs to instead find a cubicle job. I would consider finding an alternative spot to run my tasks. With staff "so helpful" as she was, you might as well spend money to build your own home office so you don't deal with miserable workers like her. I really wish I got her name. I seriously considered finding the manager that day before I left however was running late already. I
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March 2024 by Modern Standing Seam Metal Roofing
This print center is living in the Stone Age. Not even linked into the staples printme email. The only way is through a horrible path on the website that they couldn't even walk me through. They had no clue how to print me blueprints.
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January 2024 by Alexander Antonellis
A very knowledgeable staff member helped me find just what I needed in notebooks and folders. Great service, they really care here.
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December 2023 by Regina Macharia
Approximately 11am today, the cranky, already irritated manager came over to help the poor overworked Amazon returns/print support guy. He tried to argue with me saying he wont accept the Amazon item in the clear bag it was shipped in..etc...I was polite about it but he was quite annoyed..why??.If you are having a bad day, stay home..nasty attitude..
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December 2023 by Pastor SDMears
Literally walked into this store, and with the assistance of one of the employees, was able to get the one item needed for my daughter's business. As a former Staples employee, I knew it should have been in-store, the online site said order it basically (no store availability). I was led to the Chelmsford location, by The LORD, and boom...one in the store. Perfect Trip!!!
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December 2023 by Gloria L.
I ordered my Christmas cards from here and they turned out exactly as promised. Not only were they affordable, but turnaround time was quick. I will definitely keep getting my Christmas cards here
