Surfside Pool Co. is highly praised for its knowledgeable and friendly staff who provide exceptional service. Customers appreciate the staff’s ability to answer questions, explain features, and help with pool and spa needs. The team, including Dillon, Corbin, Eva, Pat, Jessica, Dylan, Tim, and James, consistently offers helpful, patient, and personalized assistance. They are quick to resolve issues and ensure customers feel comfortable and well-informed, whether shopping for filters, opening a pool, or seeking general repairs and maintenance. Many customers mention that staff members take extra time to show how to set up equipment and operate products, making the experience easy and stress-free. The staff's positive attitude and expertise create a welcoming environment, making customers confident in their pool-related decisions. Overall, Surfside Pool Co. is recognized for its excellent service, knowledgeable team, and willingness to go above and beyond for customers.
I know nothing about pools. Thank god the people at Surfside pool do. Amazing and knowledgeable service; they were able to get me what I needed and even helped me load it in my car. Thanks to Dillon, Corbin, Eva, and Pat for their help!
May 2024
The team here is great! Very helpful and knowledgeable. They had our pool running and looking great in no time.
May 2024
Very knowledgeable and helpful staff. I was shopping around for a new filter, and Jessica took her time to answer all of my questions over the phone. Before I took the filter home, she showed me how to set it up and operate it. I’m pleased with the customer service here and will be returning for any pool related shopping.
