Surfside Pool Co. is highly praised for its knowledgeable and friendly staff who provide exceptional service. Customers appreciate the staff’s ability to answer questions, explain features, and help with pool and spa needs. The team, including Dillon, Corbin, Eva, Pat, Jessica, Dylan, Tim, and James, consistently offers helpful, patient, and personalized assistance. They are quick to resolve issues and ensure customers feel comfortable and well-informed, whether shopping for filters, opening a pool, or seeking general repairs and maintenance. Many customers mention that staff members take extra time to show how to set up equipment and operate products, making the experience easy and stress-free. The staff's positive attitude and expertise create a welcoming environment, making customers confident in their pool-related decisions. Overall, Surfside Pool Co. is recognized for its excellent service, knowledgeable team, and willingness to go above and beyond for customers.
I’ve been going to Surfside for years and they’ve always helped with any pool issues I’ve had. Especially Jessica! On multiple occasions she’s gone above and beyond and taken the time to help me resolve things on an always hectic season.
June 2026
Jessica is very knowledgeable at her job. She diagnosed my problem and now more pool time!
May 2026
Just visited Surfside Pool in Chelmsford and Jessica was Awesome! She went the extra mile to find my Mercury cleaner parts. Best pool company around by far!
