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February 2024 by Manley Collins
Good customer service. I guess seeing me often brings unexpected peers. Thanks to the dude who took the video of me. I enjoy working out at this location. Yes, I live for the grape frooties...lol...just kidding.
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February 2024 by supercrit
Quite possibly the worst gym you'll have the misfortune of visiting. Stay far far away from this location. Horrible staff with a terrible owner and manager that will nickel and dime you at any given chance.The cleanliness is terrible. The selection of exercise machines is limited. The bathrooms are putrid and disgusting.There is nothing of value at this location. Steer clear!!
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February 2024 by Sam Mikulski
Seriously one of the worst PFs I’ve ever been to.-Tons of people carrying bags around the gym and leaving them on the floor-Groups of people crowding around one machine (making the machines next to it hard to use as well with so many people hovering over you)-People using one weight machine for 20+ minutes, sitting on their phones half of the time, making it frustrating for someone who ACTUALLY wants to use it-Half of the equipment is broken or “temporarily not available”The staff doesn’t enforce ANY rules about all.
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January 2024 by robert kelley
The men's room nasty
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January 2024 by Al TAO
Always crowded, little kids in crowds holding machines not training just talking. They only have three free weight chairs that are foldable that are always taken, Last week one guy was training while wearing a full face mask ( very scary and made us feel uncomfortable), front desk most of the time miserable not looking at customers. Chelsea deserves better.
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January 2024 by Karla Paiz
Disgusting??
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December 2023 by Victor Curiel
Great staff , This facility has improved a lot during the years, had the pleasure of training There today and the place was spotless , locker room clean , bathrooms clean , staff was very friendly and helpful … would definitely recommend training there .Victor
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October 2023 by Jhon Coleman
I went to use the men’s lockers and half of the lockers were forcibly opened. I didn’t feel safe leaving my belongings in the Mens area where half of the lockers were broken into. The gym staff wouldn’t allow me to carry my small bag with me so I left.
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October 2023 by Leslie Raymond
I went to this gym yesterday.Apparently they had a water heater blow and there was water EVERYWHERE!I couldn't believe the gym was open and people were working out in the water.It was unacceptable!There was a dry vacuum and mop present, but no one was cleaning it up.This gym should have been closed!Zero excuse for this.I cannot believe that our safety was not a consideration!I have pictures if the owner would like to see the risk.Ps ...at one point there was only one employee manning the front...so theres no reason that employee should have done the clean up.They needed the gym to be closed, a plumber should have been in there and the cleanup should have taken place then.
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July 2023 by Jim McMichael
I cancelled my membership after 7 visits. Here's what you can expect: people coming in and grabbing 4 or more different weight sets and a bench at peak hours in the morning when it is packed, and then sitting there texting and refusing to share the impressive set of weights they have collected all around them. One women was actually working out in a different part of the gym and ran over from where she was and literally took the bar out of my hands and said no, no, no, no like some petulant child. If you want your own private gym, go join one. When I brought this to the attention of Planet Fitness, they said I am not the only to complain about this. I did appreciate them listening to me, but this is a seriously lame place to work out.
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July 2023 by Bradford Hart
Overall ok, one of the older more basic planet fitness. Knocking off one star for Fox news propaganda on the TVs.
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July 2023 by Luis Sandoval
I like the showers and the big screens where you can distract yourself a bit. Overall the setting of this gym is very nice.
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June 2023 by E
I canceled my membership at this location because I cannot take it anymore. They are by far the worst Planet Fitness I have ever been to. Everything is always dirty and the weights are out of order/on the ground. I would rather go all the way to Salem than having to continue working out here. This is the only PF that I refuse to go to. 0 stars if I could rate that.
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June 2023 by Austin
Dirtiest Planet Fitness in the Greater Boston area goes to this location. It also always smells and never has paper towels after 10pm. This should be your very last option.
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June 2023 by Michael Martinez
Overly crowded, you can’t even do a proper work out.I’ve reached out to management via web form due to a billing issue several times and they never got back to me, also call several times, and management is never there.