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July 2021 by Missy McDonough
Constantly skipping our entire street for trash removal!!! It is too hot for all this garbage to sit all week, please send someone out to 3rd Street in turners falls!
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September 2020 by Michael Bulger
This company is truly terrible. Billing mistakes are common, and it will easily take 60 days to resolve such mistakes.
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May 2020 by Pittsfieldbussy Funny
Awesome people the employees are very nice
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February 2019 by Michelle J.
They switched us to every other week delivery without telling us and then skipped us for over 2 weeks. Plus the customer service rep was RUDE
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January 2019 by Tony B.
If you want reliable trash removal and recycling, look elsewhere. They often miss pickups, and if you try to reach their customer service, be prepared to be told they will get there when they get there. Want to talk to somebody in Cheshire? Not possible. Want somebody in corporate to talk to the local office? Not possible. Although their customer service people are super friendly, they are centralized and they will tell you what their policy is and why you have to wait days after a missed pickup, but they can't do anything to help you. And younger all of that for the highest price in Berkshire County. Go figure.