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June 2023 by Mia S
They would appear to be very helpful when you are in store. Good luck on getting any customer support from the store or online if anything happens to your purchase. I purchased a bag and they shipped it via UPS free shipping. Later on, UPS charged me $7.99 holding fee. I contacted the store and online support, no one would help me, they said I should contact UPS. Well, your shipping service should cover this so the UPS wouldn't charge me for holding the package for me! I will never buy from Coach again. So many brands, why should I choose you!
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May 2023 by Jeff Steinbrecher
Excellent service. Not pushy. Good selection.
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December 2022 by Manville Brisebois
had a really great experience here looking for a new bag. They didn’t have the one I wanted in stock but let me know when I could come back to get it and cleaned my current bag for me while I was there. Looking forward to going back to get my new bag!
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December 2022 by Raffah Siddiqui
I walked in to scope out a potential Christmas gift. Enid was incredibly helpful and answered all of my purse related questions. Another staff member saw this and also chimed in to help and both of them showed me several options. I came in the next day after deciding which bag to buy. The staff there were also very helpful. Made Christmas shopping a breeze.
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October 2022 by Maylee Austin
Exceptional customer service! New Fall merchandise is beautiful. Had to by little something today in my favorite store!
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October 2022 by Jillian MacDougall
I had a really great experience here looking for a new bag. They didn’t have the one I wanted in stock but let me know when I could come back to get it and cleaned my current bag for me while I was there. Looking forward to going back to get my new bag!
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June 2022 by Scott Sack
Wow! Talk about customer service. Stopped in today to look around and both Erin and Enid couldn’t have been more helpful and kind. I will make it a point to make this store my go to Coach location. Thank you!
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April 2022 by Jason San Martin
Amazing experience. I bought my girlfriend a beautiful purse and wallet for her birthday. Customer service is outstanding. Rachel and Yan are knowledgeable and attentive. I highly suggest to purchase your Coach items here.
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March 2022 by John P.
The store salespeople seem to play on their phones a lot. The manager is on her phone all the time since I walked into the store. I was looking for a gift for my girlfriend but I didn't find what I wanted. Bad experience in this coach store. I definitely won't recommend people shopping with them!!!
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April 2021 by Attn Me
Very friendly and knowledgeable team! Always enjoy my visits to this location, always a fun time!
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October 2020 by Alisun Kovach
A few months back I called to inquire about a pair of boots I saw online that were sold out in my size. My call was answered by a sales associate named Jess. To say she went above and beyond in helping me is an understatement! I just wanted to say how thoroughly impressed I am and how enjoyable she made the process of finding my boots!
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October 2019 by Ricardo A.
It's a shame that such a good line has rude people working there. We had to interrupt the employees conversation to ask about an item with a SALE. But the one we wanted was not on sale. "Only the one on top, that's why the sign is there", our unfriendly employee said. So we asked for the price on the one supposedly on sale, it turns out it was NOT on sale either. The misleading sign was just left there by the laborious personnel. Items at the store are not cheap even on sale. Try harder with your customer service training.
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September 2019 by Eleanor Friedman
I love Coach handbags
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September 2019 by Keemo Chi
Absolutely fantastic staff!
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August 2019 by Cuter Thanmost
Customer service Suck...
