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August 2023 by Hope Pettengill
Walked in looking for new shoes. I had quickly found the ones that I wanted. I asked the closest employee for help, which was Leti. She helped me with a couple of sizes. Some of her recommendations as well. Absolutely incredible energy. Great opinion. Very personable. Going into retail sometime can be very underwhelming yet my experience was perfect. Thanks to Leti. Boss woman fs.
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May 2023 by Andrew Huang
Location:Note that the address of the store on Google Maps is correct, but the location of where it is on the map is incorrect. It is right between Bianca and Warby Parker. Google Maps shows it to the east of both stores and a few other stores instead as of May 6, 2023 so I have submitted a correction. Additionally, there is both a front and back entrance, so you can go in from the Route 9 side or from the rear parking lot.Selection:This is a fairly small store compared to the one in Watertown or the one on Newbury Street but it still had a decent selection of items. You may not find exactly what you're looking for here, but this store carries the latest generation and only the latest if that's what you're seeking.Staff:Rosie helped me trying to find the perfect pair of running shorts. She didn't ask what size I was but guessed the correct size when she brought out shorts for me to try so she knew how to judge based on just looking. This place has a very very large handicap-accessible fitting room. The shorts available weren't quite what I was looking for because I wanted something that had attributes of both the running and the training shorts she found for me. She explained they get the latest next-generation clothes and then pass on their styles to other stores like Watertown once the next iteration is released, so she looked up the previous generation and saw it may have exactly what I wanted from the description. She let me know they had it in stock in the next closest Nike store and gave me the product code to find it because she knew I wanted to try clothes in person first rather than purchasing online. She even made sure I should make sure to not pay more than the sale price she saw listed.What made Rosie a cut above the rest were her additional recommendations after figuring out my interests based on the clothes I was looking for. She recommended a locally owned store (not Nike) in case I still did not find what I wanted. Aware of my interest in running, she also let me know about a running group they have and explained the schedule and the routes to me as well.
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March 2023 by Mar Spragge
Only three stars because the associate who helped me signed me up for their membership emails after I left the store, despite me asking her not to. She used a fake name for me too, which is just weird.
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February 2023 by Loukang Hexican
The worker there resell all the new release … they don’t put it on shelf . Have it in the back .wasted my time .totally understand they get paid minimum wages ..rude and they think they better than u joke
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December 2022 by Kenn Soendergaard (RealLifeDad)
New Nike store, but not the regular run of the mill Nike items. These are slightly different and they do have the newest drops.
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December 2022 by Justin MacCormack
Super Nice place with a good staff. Martin helped me a lot and was very cooperative. Thank you!
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December 2022 by Joy G.
Atrocious customer service. From now on, I'm going to other stores like Heartbreak Hill or just ordering things from Nike online. Came here when they supposedly opened at 10 and watched through the window as the staff were chatting and having a great time. Apparently, only one of them carries the keys to the front door at any given time so even if there are customers waiting to be let in, well, too bad. When the guy with the key finally looked up and saw me, he opened the door to let me in and promptly went to go chat with some other dudes in the parking lot. There's an entrance on the front side and a poor woman stood there in the rain for a good ten minutes as five (!!) employees milled around, shrugged, and stared back at her. Everyone working here seems way more interested in lounging around and gossiping/making snide comments. I left as quickly as I could.
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October 2022 by M.B.K
Good location, more than enough options to choose from. I didnt see any sale department
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October 2022 by Brandon Sanchez
Great place to shop great clothes have lots inventory up to date
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October 2022 by Tim Bucciarelli
Great staff. Just about what you'd expect for the product and vibe.
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September 2022 by T F.
Nice enough store. Though maybe some of the staff is due for a refresher on customer service. Specifically at 4:15 PM Sunday Sep 25th homeboy with the curly hair behind the counter is just too cool for school. Chillax on the attitude dude. You selling sneakers not the elixir of life.
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August 2022 by Yisrael Greene
I absolutely love this Nike store they have TONS of employees to help you out with what ever you need. They have tons of cool shirts and the best shoes ever (I got my Lebron 19’s there) Most of their clothing is in mens sizes but they still have a good selection of little kids shirts. Also if you see something that you like but it’s not in your size then just ask an employee and they will get you the size that fits you from the back of the store. Quick summary AMAZING Nike store.
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August 2022 by Maddie
was in here recently, most employees were rude, not very enthusiastic and got annoyed when i was asking what sizes they had available in different shoes. also was trying to rush me to checkout when i was still looking at other shoes. won’t come to this location again. another thing, wouldn’t let me use my member pass in store discount. smh
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May 2022 by pabloomify
The same for all nike’s stores
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April 2022 by Amanda W
The store is very clean and bright, but it unfortunately doesn't carry soccer cleats (hence 4 stars). However, the staff were extremely kind and helpful with measuring my child's foot so I can order online and helped with calling other locations to check their stock/inventory. Worth a visit for other items.
