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November 2023 by Sarah F
Manager?? of this store (Brian) is one of the rudest individuals I have ever worked with. Went into the store to order a custom closet solution that I had previously had an in home consultation for. This guy was clearly annoyed that I hadn’t made a second appt in store and was unbelievably bothered that he had to “help” me. My dad and husband were so disgusted by the way he spoke to me in front of my daughter, that they made me go back inside and cancel my closet order. Learn how to treat people with respect Brian! You’re not that important. Pitiful.
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July 2023 by steven berube
Nothing beats the quality of their products and the design process! They make it so easy with an online design consultant ! Very professional and caring to help. Pickup at store was fast and easy, they help you load as well! Now on my 5th design space with them!
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July 2023 by Nicholas Franceschelli
Cale was such an amazing help!! When I say he went above and beyond!! Great customer service skills!! Always happy to assist in any way he can!! Definitely an asset to the store! Thanks Cale!! See you soon buddy!
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June 2023 by Mark Schneider
The experience at the store with the design folks was great. The delivery was fine. The installation was good until we realized it wasn’t. The closet was installed wrong. The opposing walls though not identical were supposed to have the height of the drawers, shelves and hanging be the same. Unfortunately, the installers did not follow the design and the closet is not aligned. We reported the error and have been waiting for the issue to be rectified. Sadly, the initial response to our problem was - nothing. After calling 3 days later they finally seemed to get moving on the problem. Of course they can’t fix it until after our move this weekend which leaves us without a finished closet to put all of our clothing. The point of building this beautiful and large closet in advance was to have a place to put everything when we moved in. Alas, that’s not going to happen. We’re very, very disappointed.
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May 2023 by David Chea
There's so much containers in there store that I have no idea what I need. So I decided to start small and get a display case for my anime figures and a carry box for my tool kits when working on model kits. I think the prices are hit or miss. Some items I felt were too expensive. The staff were very helpful, they made rounds to check in on customers, some were revisited a bit much. Definitely coming back once I measure my room and personal items. Would like to show it to staff and see if I can get ideas on how to organize it better with shelving and such.
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April 2023 by David C.
There's so much containers in there store that I have no idea what I need. So I decided to start small and get a display case for my anime figures and a carry box for my tool kits when working on model kits. I think the prices are hit or miss. Some items I felt were too expensive. The staff were very helpful, they made rounds to check in on customers, some were revisited a bit much. Definitely coming back once I measure my room and personal items. Would like to show it to staff and see if I can get ideas on how to organize it better with shelving and such.
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April 2023 by Ginja Bella
I liked it very organized a bit pricey but they had such a variety of containers, organizers, and other random things useful for study rooms, bedrooms, etc. I wish I had taken pictures. It was amazing to see everything they sold there.
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February 2023 by Ben Pruitt
Great one stop shop, a little overpriced compared to typical big box stores
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January 2023 by Inessa Madorsky
We had a great experience designing and ordering closet organizers for five closets with Jen R.
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October 2022 by Cheng-Zhong Zhang
We ordered customized closets from the Avera Collection. Tam was very helpful and responsive throughout the whole process: the initial discussion, design, ordering, and installation. The contractor who did the installation (Mike) was also very efficient and professional. The turnaround is very quick (~5 weeks) and the quality of the final product is great.
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October 2022 by Faisal Jani
Sophia superstar helpful amber friendly humble gaberille is awesome friendly
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August 2022 by Tim Wilde
Contain yourself! My partner loves the organization heaven of The Container Store. If you need something to organize your life or things, odds are good they have it at The Container Store. The staff at this location have always been friendly and helpful and the store is clean and well-stocked. Organize away!
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July 2022 by Morgan Laskey
Love this location. I’m a professional organizer (Morganize It Solutions) and do a lot of orders here. Customer service is amazing and they are so helpful. Allison K was absolutely wonderful to make things right when they didn’t have what I ordered and Pras was THE MAN fitting a huge pick up order all in my car so I didn’t have to make a second trip!!! Kudos to both of them!!!!
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July 2022 by Harley A.
Very organized but also kind of expensive for someone trying to organize their first apartment.. it'll cost an arm and a leg for the project I have in mind.. saw a dog though so that part was 10/10
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July 2022 by Gina Stenhouse
This is literally the best Container Store. Exceptional customer service and should be a model for other stores. I am pregnant and I had a dedicated staff member assist me in my selections and carry them out to my car. I called another day to figure out which product I saw on display in the store and another staff member went to see what it was and provided me with the sku so I could order it. I have now spoke to 3 separate individuals on 3 separate occasions and each time I am blown away with their willingness to go above and beyond.
