Ashley Store is highly praised for its friendly and helpful staff, with customers consistently noting exceptional customer service. John Woloeicz and Richard DeCusati are highlighted for their respectful and seamless assistance, whether helping with furniture or smaller items like lamps. Several reviews mention staff members like Scott, Susan, and Deb, who listen carefully, answer questions thoroughly, and guide customers to the right choices without pressure. Customers appreciate the welcoming atmosphere, with staff giving space to browse and exploring options freely. The store offers a wide selection of furniture, including couches, recliners, bedroom furniture, and lamps, all at excellent prices. Many visitors find the quality of service unmatched by other stores in the area and feel confident purchasing from Ashley Store due to the kindness, patience, and dedication of the team. Overall, Ashley Store is recognized for providing a positive shopping experience, with staff who go above and beyond to help customers find the perfect furniture and decor, making each visit satisfying and enjoyable.
I had an amazing shopping experience at Ashley furniture not too long ago. Stefan provided a wonderful service and had a great personality on top of it. I recommend you visit Ashley furniture and look for Stefan you won’t be disappointed.
July 2026
My experience was very good! The sales person was knowledgeable and helpful’
June 2026
We dealt with Susan in the chicopee store with sectional couch and now an adjustable bed, great to talk too and very knowledgeable, highly recommend! thank you Susan at Ashley store chicopee!
