AutoZone Auto Parts in Chicopee, MA, is a trusted retailer offering a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the store for its excellent customer service, with staff described as kind, helpful, and professional. Many reviews highlight positive experiences, such as quick battery replacements and effective assistance with car needs. The staff, especially one employee known for being helpful and knowledgeable, goes above and beyond to ensure customer satisfaction. The store maintains a clean and spacious environment, offering a good selection of products at reasonable prices. Overall, AutoZone in Chicopee is recommended for its friendly service, helpful staff, and quality products, making it a reliable choice for auto parts and car care needs.
Received phenomenal customer service from Aiden. Thank you for you help.
January 2025
Chicopee store was very helpful. The problem came when I had to go to the Holyoke store where they weren't very helpful.
January 2025
Went to the store in Holyoke for the warranty on my battery- they wouldn't uphold it. Called Chicopee and spoke with Giovanni and he had amazing customer service and hooked me up with a new battery!
