This CVS pharmacy generally provides good service and a positive shopping experience. Customers appreciate the friendly and knowledgeable staff, with one employee in particular being recognized for going above and beyond to assist. Many customers have been shopping there for years and value the ability to save money through coupons, often saving between 30-80%. Prescriptions are consistently ready, and staff members maintain kind and professional attitudes, even during busy times. However, some concerns have been raised about customer service related to phone communication, as recent changes require leaving voicemails and waiting for callbacks, which is viewed as less ideal. Suggestions include assigning dedicated staff for phone inquiries or investing in a call center to improve responsiveness. Overall, the location is well-regarded, with most staff being friendly and willing to help, and customers noting that the pharmacy staff work hard managing numerous prescriptions daily. Despite occasional minor issues, this CVS is seen as a reliable and helpful pharmacy in the community.