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March 2024 by Kathy Lamothe
Took forever to get waited on
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January 2024 by Danielle Canty
This location used to be great. Sadly, the last 3 times I've been there my order has been wrong. This time it was supposed to be 10 munchkins and a large hot coffee, 5 while milk and 1 shot of caramel, which was a what I paid for. What I got was 7 munchkins and a burnt coffee with cream and sugar ?. Mind you this was after waiting at the window for 10 minutes and 3 clerks asking me what I was waiting for. I work food service, I get it, it gets busy...but come on, do better!!
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December 2023 by Sage Luna
They had like no donuts at all. I asked for 3 cream in my medium iced coffee and they put like one?? Coffee was dark as hell. I'm assuming they ran out and got lazy, figured I wouldn't notice or care. Plus it was too late to ask them to add more cream because they already put the cold foam on it.
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December 2023 by Sandra Rivera
Good service even though it was a day after
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December 2023 by Bobby-Jo Cortis
I generally love Dunkin. With that said, it seems like they have been running out of donuts a lot lately.
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December 2023 by Debora Brasil
Well! Yesterday after a long day working I stopped by DD of front st in Chicopee. It was 6:53pm, I was craving for a hot latte! ? sadly the girl that was working told me no. Only could be if was cold! I don’t drink it cold. If DD front street closes at 8pm on Fridays, why I did not have my coffee? They had 1 hour and 7 minutes still to serve! Shame on them! People should work with passion and not only for money! Why not both!
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November 2023 by Kelly Phelps
This dunkin is great! The staff is always so fri friendly, fast, and efficient. I make sure I come to this one everyday. There's another dunkin that is closer to me the one on west st in chicopee but they are so horrible & rude over there that i will go out of my way to come to this one!!!
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November 2023 by Becca M (Becca)
I love this Dunkin and switched over to them for my morning coffee before work. They are absolutely the sweetest here and always repeat my order back to me. I can't have regular milk and they have NEVER messed up on that regard like the other Dunkins in the area.
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August 2023 by Drakko Torres
I just wanna say this is the best Dunkin I have ever been to this is the only Dunkin I go to because the employees are always so respectful and always ask how I’m doing I always go through the afternoon because I have
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July 2023 by Sophia Brooks
Legit was at the window and never received my food, I get it was a just a donut but if something was wrong something could’ve been said instead just being looked at and completely ignored. I ended up just driving off but super
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July 2023 by Gayle Taylor
Ordered a French vanilla coffee with cream and 3 equals. Received a black coffee with nothing else in it. Had to drive back and get another one ?
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June 2023 by Jesus y Jennifer Martinez
My Main Dunkin. My order is always right and fast. The staff is amazing.Parking: Parking can be a little bit tricky to get in and out, but nothing major. There is always spot available.
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June 2023 by Jessica Klosek
All my co-workers oders were wrong and it took so long we were late getting back to work, which we usually have plenty of time for..
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June 2023 by WILEEN SABRINA JAMISON-KEATON
Stevie gave me more than expected. The frozen coffee drinks you created and suggested were perfect. Thank you!! We drank to fast to take a picture.
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June 2023 by danielle martinez
This is the best dunkin in springfield. Very fast service. Polite and caring staff
