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February 2024 by Vladimir Valchev
So far the best rental car place I’ve dealt with!!! After an hour on the phone searching for a car rental around, we showed up at the Fuller location and Matthew made our life as easy as possible! In minutes we got a car on a decent price (better than online and what insurance agents could find).
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January 2024 by Adriana Genovese
I've rented cars from this location multiple times over the past few years and the service is always excellent. My most recent rental was this past weekend and i was in and out with my rental in no time.Every employee has been respectful, helpful, knowledgeable, and friendly. The cars are always clean and well maintained. I would highly recommend this Enterprise.
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January 2024 by christopher dillon
Rented a car for the day yesterday and brought back this morning nothing wrong with the car but I was told my deposit would be refunded and my receipt would be emailed to me and nothing now they are closed and not open again until Monday im very upset and won't be doing business with them again
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January 2024 by James Broyles
Contacted this branch to swap out a vehicle and specifically asked for a mid size sedan. Was told one would be available in 2 hours which would work perfect with my schedule. 10 minutes before arriving I called to confirm the availability of a mid size sedan, spoke with Derrick and he said no, but a full size sedan is. Once I arrived the only option they presented me with was a Camaro (2 door coupe). Matthew (I believe) tried to tell me this was somehow considered a sedan, despite being considerably less practical than any sedan. He also told me after I asked again about availability that they had a small BMW sedan, again not a mid size sedan but still better than a Camaro, also not sure why it wasn’t offered in the first place. Ultimately was told they’d have to file a claim with my original branch as there was a scratch on the rental I currently had before giving me the BMW and ended up not going with that either. Unsure why they completely lied to me on the phone but also got to hear them pressure another customer returning a vehicle to give an excellent verbal review, when the customer seemed hesitant to do so.
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November 2023 by panna s
My first rental ever was wonderful with these guys. Kenny was very helpful!The car was practically new and everything was perfect. Thank you!
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September 2023 by Diane Dingler
Easy pick up in Zagreb! Could have used better signage in Split for drop off
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August 2023 by Brian Howell
Good place and the worker helped with my insurance great place
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July 2023 by Benjamin
They have an excellent corporate structure and they give you the tools to be your own boss.
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June 2023 by Ben S. (emails)
They have an excellent corporate structure and they give you the tools to be your own boss.
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May 2023 by Garrett Wetnicka
Bern and Bernadette were amazing and made sure I was taken care of leaving this place. Awesome service and great attitude from both them. Deff recommend
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May 2023 by Janis Tatro
Place was good had a decent selection of vehicles. Good prices. Got a beat Challenger, the inside was worn but it was sound, used lots of gas, but the POWER!!?
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March 2023 by Patrick Doyle
Returned a car and they brought me to Holyoke to pick up another car that was being repaired.
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February 2023 by Andrew Lawrence
I received a compact suv instead of a intermediate SUV. The Ford Ecosport is very tight for a big person. Last 2 times I received a jeep and a Toyota RAV definitely big enough.Unsatisfied with the vehicle received.On top of that there's a price difference between intermediate and compact. So I should get some money back.
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December 2022 by Mary Rose Rivera
Extremely grateful for the service I received here at Enterprise. Starting with Zach at my pick up early morning on a Tuesday. He was very well respectful and well aware of the time (understanding I had to be at work). There was a mix up with the car selected but he handled it patiently. As well as Kelsey the branch manager who was above and beyond with my service. I called on the date of returning the vehicle and explained a light on the dash came on and the hard times we are in ans facing I was worried that I would've had to pay the deposit but she was much understanding and helped at no cost! Which was greatly needed! Of course me not having another person to get me back to Curry Tim stepped in and helped me get to my vehicle which was being serviced! You can definitely count with this team ! No disappointments. Thank you all again !
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October 2022 by Nancy Kiniry
Just had to rent another car and I met an awesome young lady that was cool, love her personality!! She's really is a keeper, "that she is." I started the conversation on the way back to the Boston road, Spfld location. She picked me up for the rental. As I led the conversation, she would show with such laughter and such interest in what I was saying that I'm sure when it is time to return the car, we both will be thinking will I see her today. The Key to this response is.She"HAD" smoothly sent vibes of comfortably, easiness and eager to help with holding up her responsibility to ask the questions would you like to add insurance coverage through Enterprise and so onShe does it with her winning smile and I heard laugh. This young lady has what it takes to bring your customer back and they will pass it on how peaceful it was to have someone who really cares and understands customers needing a car because it's actually a requirement for survival in the year of 2022 and she not out to scam them. She's an "ASSET"
