“I never did returns, I never knew how! The UPS store was so helpful with everything (took pity on me)! Now sending or returning (and pick-up) it is my Go To place and I'm a pro.”
“I come here all the time and never have any issues. I'm usually making amazon returns or shipping to the other side of the state or RI &... no problems over the last several years. I'm intrigued by the reviews tbh. Outside of the occasional long line, it's usually a fairly painless process for a shipping store.”
“I have been going to UPS for years.
Hands down the best!!
Amazing customer service always!!!
Happy efficient respectful fun staff!!
I have shipped some CRAZY fragile things( including tall glass Xmas trees ) and never once has anything been damaged .
Being a business owner myself I have high expectations and they exceed them every time!!
They are truly exceptional professionals who always are happy to help me!
Thank you to all of you!!!
I so appreciate you taking such great care of me!!”
“Customer service person, Blake, was so helpful and advising us on how to print a label. Something that was totally confusing us, when we tried to print from our home printer. He guided us and printed the label with perfection. I recommend Blake at the Chicopee location. Thank you Blake...”