Pilot Travel Center
Hours:
357 Burnett Rd, Chicopee MA 01020 Hours
About Pilot Travel Center
Pilot Travel Center in Chicopee, MA, is part of a large network of travel centers in North America, serving truck drivers and travelers daily. The center offers gasoline and has amenities like overnight parking, showers, and free Wi-Fi, making it a convenient stop for professional drivers. However, diesel fuel is currently unavailable, and gasoline is pre-pay only. While many reviews praise the cleanliness of the facility and the helpfulness of employees, some customers report issues with the traffic light timing at the exit, which often causes delays. Additionally, there are complaints about mislabeling of fuel types and prices, as well as some pumps being out of service. The shower facilities are appreciated, though wait times can be long due to limited availability. Parking is enforced at $25, which some feel is unfair for leisure drivers. Overall, Pilot Travel Center provides essential services but has areas needing improvement to enhance the experience for all travelers.
Most Recent Reviews
June 2026
Very friendly staff and clean spaces, but a bit small lot for trucks
May 2026
Super and plus are falsely labeled and prices are wrong. 2 machines get stuck on the rewards login. Sad that this is a brand new gas station.
May 2026
The truckstop is nice with great employees and clean, but the traffic light at the exit is a nightmare. It only stays green long enough for one or 2 trucks to exit at a time before it turns red. Somebody needs to change the timing on that light. Another problem is they always seem to have pumps out of service.
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