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June 2022 by William S.
I had a complaint about their change to signage at another location which was dismissed and justified as "legal" regardless of the impact it had on the area it was placed. Their choice to be an obnoxious neighbor. I spoke with Kirk their VP who made false statements in response to my claims about the changes to their signage. This is a dishonest institution if they can't even be up front about basic things like where they place a sign.
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September 2021 by Gabi Kormannshaus
Greatest!! People very polite and service is excellent. Young man helped one day several times. I'm in a wheelchair and was very grateful.
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August 2021 by Christian B.
My honest review of Polish national credit union, satisfied but not impressed, happy but not overjoyed, which is why I am changing my direct deposit majority back to Capital One. Polish national credit union - The app sucks, seriously, it is in the dark ages with too many unnecessary buttons making navigation and functions far too complicated and challenging, and not enough of the new functions you should be getting from a mobile banking app, like facial recognition to sign in for example - every time you sign into the app you are required to input your password followed by the answers to both of your security questions, i find this to be incredibly irritating - not to mention how ugly it looks, the layout of the app is less than pleasing to the eye. But what did ir for myself and my husband is that after only about three weeks of banking with Polish national credit union, last night, while reviewing finances before bed, my husband and I were stunned to see that our account was overdrawn by more than $100 because of transactions that had apparently not been processed even remotely close to their date, transactions from a week ago processed late causing ridiculous additional charges and fees, and we received no notification be it by text message or a phone call, or notification from the app itself, which resulted in a $40 overdraft charge to our account. In three years of banking with capital one this had never happened to us, and can positively say that frankly, we didn't have a bad experience working with Capital One, just figured we'd jump on the Credit Union wagon, - and would have called us immediately, day or night, and they certainly would not have charged us a overdraft fee - they have no fees, something people claim about Credit Unions but apparently is a lot of bs. Basically, for all the raving that credit unions get, Polish national credit Union falls quite short of the mark that we expected from them. Not again. We will be returning to Capital One for our majority banking.
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July 2021 by Melissa Benard Petrashewicz
I love the many different locations, the ease of online banking. Customer service always is great when you need account help.
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July 2021 by Michael Neighbour
Advertising and promoting, this great investment opportunity is the only way I can say thank to you Mrs Rachael Raschke, you are such and amazing person, and a Guru expert trader. Thanks for helping achieve all my dreams through you wonderful experience you put in my trading account and help me discover a new way to be financially Stable. This idea and opportunity of investing with you has been the best decision in my life and that of my family, At first you turned my $1,000 to $10,500 in one week and I earned even more each week, I promise to announce this opportunity to the world. You are blessed Mrs Rachael Raschke
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April 2021 by Brian Drzewianowski
The ATM is always down. I have not had a day in the last month where when I stop the ATM actually works.Update: tried to stop on 4/12 and 4/13. Down again
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February 2021 by Brian Bernier
Apparently after being a member for over 40 years means nothing to the people running the show. I was told that if they did something for me that they would have to for everyone. what happened to individual banking needs. they need to rewrite their mission statement... I was proud to be a member... now I'm just a number to them. I'm looking for a new financial institution... any recommendations ?
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May 2020 by New L.
As a result of the pandemic, I have lost my job. A job that paid me in cash. There was no need for a bank account, and I filed my taxes every year. For three years my taxes would be deposited into my fiancé's savings account at PNCU. Never an issue. I even received my stimulus check the same day as my fiancé, in that same saving account. When I filed for unemployment, I used the same information, and my unemployment was sent to this same account. A few days later, the account is frozen. We called the bank and it was determined that my name had to be on the account in order for any money to be used. I was told I needed an ID, a bill with my name on it, and a letter from unemployment. I brought all three, plus my social security card, and they denied us access to the money. I asked if I could open an account and have my money transferred over, I was told no. I asked if my fiancé could withdraw her money, we were told no. The bank teller said "Congratulations, you beat the system." As if to imply that I am scamming my way to the bank. THIS IS MY MONEY! I HAVE BILLS TO PAY TODAY! I HAVE MOUTHS TO FEED TODAY! Tomorrow we are going back and closing the account, and we have contacted lawyer. If they refuse this action I will be back to write another review. DO NOT EVER OPEN AN ACCOUNT WITH THIS BANK! THIS DOESN'T EVEN MENTION THE COUNTLESS OTHER PROBLEMS! THIS WAS JUST THE LAST STRAW! ABSOLUTELY NO HEART! EVIL BANK
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January 2020 by Joe L.
dont ask for a loan!!!! ive been with this bank for over 10 years, including my works direct deposit with this place. ive got a 680 credit score and make 75+k.worst still denied. Also they have no 24 hour service line. does not make me feel uncomfortable!! Stay away!
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December 2018 by Jeanne Nowak
I wish the drive up was open earlier and later than the bank foyer hours.
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August 2018 by Alyce Vincelette
Beware of service charges! Both kids (now in their 20’s) had passbook accounts for years since they were very young. They were tucked away and we were expecting the balances to increase with 12 years of interest. Instead the balances decreased by hundreds of dollars because PNCU charged a $5.00 per month service charge /$60.00 per year. I am appalled they would take advantage of college students who are trying to save for their future. Think twice about them if you’re trying to save for your child’s future!!!
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April 2018 by Pete Matuszczak
Excellent services. Bank tellers helpful, pleasant and friendly.
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April 2018 by Dee Tee
Personable people who are genuinely helpful
