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March 2024 by John L.
Bought two home systems from Aaron at Safe & Sound a few years ago. Both systems are amazing. Every time guests come over they are super impressed with the sound quality. One is a surround sound and the other standard stereo. The surround sound has so many play modes like "Super Stadium" that sounds just like being in an arena. Both systems have incredibly clear sound, even when turned way up. (Both systems are capable of rupturing ear drums with crystal clear music...LOL) Needless to say, I'm very happy. In terms of customer service, this place can't be beat. I did have an issue with a high-end subwoofer (I damaged it myself). I fully expected to be on my own but not the case! Safe & Sound helped me through the warranty process and fully resolved...no questions asked. These guys rock! I would recommend these people to anyone! If your looking for any kind of sound equipment...consider these folks 1st! Great Job. John. Suffield, CT
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December 2023 by Nikola K
I redact my previous review. The Company called me back and did everything in their power to satisfy me.
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November 2023 by Robert J.
Excellent customer support! My first order was for a second Yamaha A-S801 integrated amp. Decided to go for an open box deal to save hundreds and the amp arrived in pristine condition! As it was never opened. Second purchase was for a pair of Polk R700 speakers - again open box and Daniel informed me they took them out of the boxes to demo for a customer and then back in the box they went. Then they shipped to me. Saved $500!!! I'm a customer for life. Highly recommend this store! Just wish I didn't live 3000 miles away!
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October 2023 by Mark Newland
Safe & Sound Inc, and that includes Aaron Martin has to be one of, if not the best dealers of electronics, especially nice audio pieces, in their region. I first came in contact with Aaron regarding speakers and then that expanded into Integrated amps and then to SACD players. He is one of the most knowledgeablepersons I talked with among many other dealers in the US. Communication? He even took the time to call and chat with me about my questions and will always answer emails from the website within 24 hrs. They have bombproof packaging and they ship ultra-fast. In short, the customer service and a wide array of audio pieces are top notch. Just read the many reviews of customers that reflect my experiences with Safe & Sound Inc and notice how many agree with me!
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October 2023 by Peter Sikowitz
Quality selection of equipment for people who care about sound from high end on down. I've been shopping with S&S for years. Flawless customer service, starting when they ensure the customer ends up with the best gear for them -- not the most expensive. They also stick with you after the sale to make sure you're satisficed. Avery non-snooty vibe, unusual for a place that has to much high-quality stuff and expertise. Basically, great people, great place. Thanks Aaron!
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October 2023 by Celeste O.
I went there today. First off the showroom is amazing. My remote start wasn't working. Aaron came out in the torrential downpour rain and figured out my antenna was unhooked. He was Great! So happy with these guys. I highly recommend Safe and Sound!
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October 2023 by J Huerta
Not only are these guys super knowledgeable they are also very nice. Way better than going to Best Buy.You'll get personal and professional advice, amazing and clean technical installation, and family like follow up service.Just stopped in to have wife's starter reprogrammed after dealership F'ed it up. Aaron took me in without an appointment and took the time to show me how to do it myself if it happened again. I cannot recommend Safe & Sound enough.Yeah you may pay a couple extra bucks but it's done right the first time and it's the service that can't be beat.
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October 2023 by Sam Stead
Safe and sound is the place to go with any home or car audio needs or questions. I took my car in to have some speakers installed that I had bought. I had taken the car to my local dealership previously but they couldn’t install the speakers due to some shady wiring from the previous owner. I took it to safe and sound and they were able to answer all of my questions and install the speakers quickly and did a great job. I would recommend safe and sound to anyone and definitely plan on going back.
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September 2023 by T W
I give them 10 stars!I wanted to share an experience that was completed today. I found Safe and Sound HQ through my browser, looking around seeing all kinds of equipment. I came to a decision after about five days on a pair of open box of Dynaudio speakers, one of the best spot on choices i've made in a long time. The speakers looked and sound amazing. I had called once having a question the person that I spoke with was very knowledgeable.Thanks
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August 2023 by L R
Purchased a yamaha as1200 and man does it sound beautiful. And the silver color is timeless. Needless to say I'm extremely excited and pleased with my purchase. Also, very kind courteous and friendly people. Professional service and very informative. Looking forward to upgrading my speakers soon and can't imagine going anywhere else.
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August 2023 by Sam Choi
Daniel and Aaron are very hospitable! I walked into the store and asked to listen to the Naim and Hegel integrated amplifiers and they hooked me up! They gave me plenty of time to auditions the 2 amps, no pressure whatsoever! The store is very nice with 3 sound rooms with a wide range of audio gear from household to high end audiophile names. I wish there was more time to listen but I got what I wanted. Big shout out! Here's my review for the swag I received in advance.
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July 2023 by Milton D'Silva
I ordered a refurbished Yamaha CD S2100. The item was shipped fast and I received the item on time. It came in a Yamaha sealed box. Though the item was refurbished, it was like new. The customer support staff of Safe & Sound are very friendly and professional. They responded to my queries immediately and in a very courteously. It has been a pleasant experience doing business with you.
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July 2023 by Christine Brazeil
Shopping for an upgraded sound system for our home theater. Safe and Sound not only has a gorgeous showroom but a friendly and knowledgeable staff. Props to Daniel for his expertise and recommendations, he made the process super easy & was very informative, he answered all of our questions and helped us select a system that not only fit our budget but our theater space as well. Highly recommend Safe and Sound and we look forward to enjoying our system for many years!
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July 2023 by Jesús León
I just made my first purchase at Safe & Sound. It went great end-to-end. Excellent prices and a quick and easy transaction. Dave L the the folks at Safe & Sound really strive to make of your purchase a great experience. I highly recommend Safe & Sound to everyone.
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July 2023 by Matt Pepin
Great place and super friendly knowledgeable staff. I brought them my 1983 Systemdek II turntable- something that most other record stores and audio shops had never seen or heard of before. The staff at Safe and Sound replaced the cartridge and turned it up perfectly. Will be returning for future purchases or tech advice.
