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October 2024 by Riccardo Albano
I will never go back and most likely close my account. The customer service here is unprofessional. I never had a problem in the last 4 years, but the day I was being told about the bank's policies in the drive-thru, also someone was at the ATM. Kelly was the bank teller and was being told by her manager to tell me this. I would have expected the manager to ask me to come inside and further discuss.
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May 2024 by Kaycie Apprey
This branch is fine if you just need generic banking with the tellers, but they apparently only have one person who can help you with anything specialized. I was turned away twice this week because that one person was “too busy”. Just go to a larger branch if you need anything more than basic banking.
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January 2020 by Jake Hebert
Melissa has always been helpful and professional to work with!
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September 2019 by Hash on Top
AVOID THIS BANK! Terrible experience! Worst customer service, worst phone service, & online "support" is a joke! There is nothing positive to say about this bank.
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March 2019 by Christine Dingler
Opening my accounts and transferring from my old bank were made super easy by Melissa and her staff! Thanks!
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August 2018 by Prat Law
The best customer service of any bank in the area. Have used this branch for my business and for personal use with no issues ever. They have gone above and beyond at all times and always offer great insight in new products, features or services that Westfield Bank may offer.
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April 2016 by Niko
Friendly and convenient.
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April 2016 by Nikos Manolarakis
Friendly and convenient.
