February 2022 by Janet Strassman Perlmutter
Website repeatedly allows me to sign up for appt for COVID test, sends confirmation text , then at site nurse informs me my sign up was incomplete and can't give me the test! Quest recognizes this is a problem but hasn't corrected it. As a result, available COVID tests going to waste and those seeking tests waste a lot of time. Terrible way to run a service! And, folks are stressed enough around COVID. Why add to that!?