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August 2025 by John V
Place went to shit, not even a lot of cars that big and couldn't verify a stock number over the phone or look out the window at a visible line of specified vehicle make. The guy tended to another customer that walked in after me had me waiting for 10 minutes. Don't come here. Get your shine box
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July 2025 by Trina Raith
Definitely not the old owners charging oem prices for used parts sad….. Twice now quoted for parts that i can buy new on Amazon for cheaper whats the point?????
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June 2025 by saadi saade
Got a car towed by these guys. Definitely stay in touch with them by calling, but they're super kind, and work with you
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June 2025 by Peter Lyons
Mac and his team treat you well.
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April 2025 by Manny Tavarez
I was there today getting a caliper bracket for my car and the staff there was super friendly and super helpful.
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March 2025 by Austin Martin
bought a motor from them in november, i pulled it apart like they told me to do and replace timing and water pump and every gasket. well when i pulled it apart the cylinder walls were destroyed. when i told him i pulled it apart to replace gaskets and timing he also said he wouldn't take it back because it was worked on. how else are you supposed to change a timing belt without disassembling engine. they're response to giving me my money back was we sold the shop after you bought the motor so it's a different owner and he doesn't want to validate your warrenty. this place is an absolute nightmare and a joke. never buy anything from them especially a motor.
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November 2024 by Ron Schulz
Have gone here twice and had bad experiences both times, will never go again, only went the second time because it’s so close. First time charged way too much for a drive shaft and second time I went to go check the yard he said he wasn’t doing pull your own anymore because of insurance (well then update your site). Also just generally short and rude to customers, have seen him be rude to the customers on the phone and in line in front of me.
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November 2024 by Victoria Kouyoumjian
Dave was helpful in setting up my junk car pick up. Offered me $300 for my crashed 04 honda.
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September 2024 by Rosineide Santos
WORST COSTUMERS SERVICE EVER.
Stupid and they give everyone a hard time to buy anything from junkyard
I'll never go to this place again and I urge all good people don't go too.
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June 2024 by Tiffany Dawn
If you need a reliable "Point A to Point B" daily driver, check out Smith's!! They are good, honest folks. I've bought a bunch of cars here over the years and I've had nothing but wonderful experiences! I purchased one about 2 months ago and the transaction literally couldn't have been more seamless. The gentleman who helped us (I think he's the owner?) was very pleasant and professional. The car is running beautifully, just like every other vehicle I've purchased there.
You won't find better deals, especially nowadays. They're my go-to for an affordable car -- they've always been the place to go to get a good, solid vehicle at an absolute bargain. They perpetually have a great little assortment of 4-5 cars for sale, so keep your eyes on their FB listings & lot because cars (understandably) go quick.
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July 2023 by Luke V.
TLDR; rude and incompetent staff who are less than helpful in every way. I visited Smith Auto Recycling today and was frankly appalled at the experience. The employee at the desk was rude and incompetent, which I was able to gauge pretty quickly judging by the MAGA and QAnon infused interior decor. I asked about parts for a "2004ish" car of a specific model that the online inventory showed was in the lot. He searched the make with incorrect models a few times as I continued to try to explain he was plugging in the wrong names, but he told me they only had a 2014. I asked if he was sure, and he retorted that I could pay the entry fee and look myself. I walked out. Then, I realized that odds were he was indeed just incompetent, so I went back in and showed him the exact stock number and lo and behold, the car was there. It was mired in a swamp. I had to pick my way through a 6 inch deep pond to pull parts, which they easily could've had any number of things out as stepping stones. Finally, to add insult to injury the part was inventoried as being in great condition with no damage, but there were numerous stains and scratches. At the counter, I brought this up and the employee just pointed to the sign that said "ask before, or don't complain about prices," but of course the price listed was for a part in great condition. I paid and begrudgingly wished the employee a good day.
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April 2023 by Rob V
The male employee is extremely rude and unhelpful. I’d recommend Sam’s Pull A Part in Worcester tbh.
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April 2023 by Prestige Auto Center
BAD TO DEAL WITH NEVER TELLS YOU NO WARRANTY ON ELECTRICAL PART THAT DID NOT EVEN FIT & I'M A REPAIR SHOP THEY RATHER LOSE A CUSTOMER THEN WORK IT OUT THATS PER OWNER
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September 2022 by Pro Cars USA
Do not buy any parts from this company we bought an engine from them we spent time installing turned out to be a junk we called many times for our refund engine was picked up he hast refund our money yet its been 4 months stay a way from this guy not worth the headache I will file a complained with attorney general
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July 2022 by Sal Salles
Maybe I went to the wrong smith junkyard, because my experience was totally different from the other reviews. I was looking for a part for my Jeep Wrangler, so I went to smith and asked if they had any Jeep in the lot, the owner himself said that they had 10 Jeeps. They charged me $5 bucks to go in, I gave my credit card but he he asked for cash only, I didn’t have cash, so he pointed to the atm machine. I took the cash, gave it to him then he let me go check, I stayed there for 2 minutes because I forgot to tell him that I was looking for a Jeep Wrangler but he had none of those. I went back to him, let him know what happened, but he just ran away and started working on his bike. I know that is only $5 bucks but he (the owner) could handle this situation differently.
