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November 2023 by Jeferson Martins
Highly recommended. The team that works there are super attentive and fast. These changed the wheel on my car quickly and with high performance.
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November 2023 by Alex Nash
One of my tires had a slow leak and I needed it repaired. I scheduled my appointment on their website very easily. The quality of work, customer service, and professionalism was some of the best that I have encountered. I 100% recommend Tire Warehouse.
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November 2023 by Stephanie Stanton
The lug nuts in our car were seized up and we could not get the tires off. Paul at Tire Warwhouse was super helpful. Tire Warehouse was busy. We showed up on Saturday afternoon w/out an appointment. Paul did his best to accommodate us and within an hour we were all set with newly replaced lug nuts that at Paul’s direction we purchased at Auto Zone. TireWarehouse cares about it’s customers and goes the extra mile to accommodate when they can!!They have our loyalty as repeat customers!
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November 2023 by Nathan Hooten
Brought car in for an alignment. The Manager told me he couldn't do an alignment because the inner driver side tie rod was so rotted out he couldn't make the adjustment. Told me when I had it fixed to bring it back. I took it to my mechanic who said the tie rod was not in fact rotted out. He also told me the Manager at Tire Warehouse didn't tighten the nut back up after he tried to make the adjustment on the tie rod. Just left it loose and sent me out the door. No wonder why you can make same day appointments. Stay away stay far far away.
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November 2023 by Lee Phillips
I should have gone with my gut and listened to some of the other 1 Star reviews. I have never experienced such rudeness, incompetence, and lies when dealing with an auto shop EVER! If you care about your vehicle at all, do not use this shop.I ordered new tires due to a flat from bad wear patterns and asked if they do alignments and if I can tell them what numbers I want for toe and camber in front and rear. They told me they do and I can do that when I come into the shop with the car on install day. The tires were supposed to be in the next day after I called. Next day comes, no call. I call them to ask about it and after a 20 minute hold I was told they'll be in tomorrow. Tomorrow comes and again no call. I call them and the tires were in. After getting to the shop and asking about the alignment numbers I want them to adjust the car to, they tell me they can only do a front wheel toe adjustment and this is what they do for all cars. IF YOU NEED AN ALIGNMENT DO NOT GET IT HERE!Fine, we take off the alignment and I'll do it elsewhere. Later I get a call that they can't balance the wheels with the new tires because they can't get the center caps off my aftermarket wheels. They're afraid of breaking them because the screws are seized. Ok, put the wheels back on with the new tires and I'll get it done elsewhere. I'm told they'll call me right back when the wheels are back on the car. No call comes. Hours later I call to ask if the car is done and it was. Five minutes after that call I get another call saying the car was done, guy was super rude about it.When I go to pick up the car they tell me that the person who put the wheels on last stripped one of the wheel studs and they couldn't put the lug nut back on and left it in my cup holder. The guy who did it last was me...and none of them were stripped when the car was dropped off. Fine I'll replace it later. After I get home I notice there are two lug nuts missing in all and the wheel stud on the side they didn't tell me about was mangled so badly a lug nut wouldn't screw on at all. When I went to replace the bad wheel studs I found they had stripped several other studs that I now have to replace.On top of all this, my TPMS sensors may have been broken as well. The light is turning on once in a while, waiting to see if it finally connects and settles down.All in all, the worst experience I've ever had and I will tell everyone I know to not use this shop and all about my experience I've outlined here.
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October 2023 by Mary Burgwinkel
Paul did a great job helping me out today! I came in concerned about my car computer saying one of the tires was low so just wanted to double check. It did end up needing to be fixed and he was quick to help me while I had my young son with me. Paul was super friendly and so helpful, thank you I really appreciated my experience today!
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October 2023 by B Everett
Had issue with a tire losing air every few days. Drove in without an appointment and the attendants were super helpful. They were able to squeeze me in and were super helpful and fast on finding and fixing my leak. Extremely positive experience and would recommend.
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September 2023 by Ian S
Had a very terrible experience in a follow-up to a job. The owner was truly aggressive and rude, and went out of his way to make it seem like he's an amazing guy and I was the problem. I'm going to avoid the Clinton location, and the Monro in leominster he apparently owns as well, like the plague from now on, I suggest you do as well. I am appalled at my experience with him as a business owner.Also, various aspects of the job were done very poorly, beyond the reason I contacted them back for help(which I never got). Tire pressure on right side was 40psi while it was 32 on the left, they stripped the chrome off all 4 wheels around the nuts, and 2 tire caps are now missing as well, price I got at the store was over a hundred more than quoted online with all local info input (so don't trust that at all, he rudely dismissed this price discrepancy as me not putting in my local info, i did, he then acted like he gave me a "deal" by removing money well above a previously quoted hard price, ridiculous) - none of that has to do with why I will never go back. Not wanting to deal with Nick, the owner, ever again is why I'll never go back, terrible customer experience. Avoid this place, avoid.
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September 2023 by Richard P Bogosian
I live next door, these guys are always super helpful and fair. Have brought tires over there to have TPMS sensors replaced and this AM 9.9.23, Paul fixed a leak in my company’s Ford Escape and got me back on the road quickly. Definitely recommend
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August 2023 by James Heinrich
Very pleased with the service at Tire Warehouse, they were able to get me in the same day for a tire repair and fixed it quickly.Paul was professional, friendly and gave me the item that had been lodged in the tire.They even were able to get me in the next day for an alignment before we were headed on a family trip.Great service, and great people to deal with.
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August 2023 by James H.
Very pleased with the service at Tire Warehouse, they were able to get me in the same day for a tire repair and fixed it quickly.Paul was professional, friendly and gave me the item that had been lodged in the tire.They even were able to get me in the next day for an alignment before we were headed on a family trip.Great service, and great people to deal with.
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August 2023 by Mike F
Enough written here already about the great attitude and customer service, can’t be beat. The quality is also extremely good. My truck is getting older and after breaks and wheel bearings it still didn’t feel smooth on the highway like it used to. I figured it is just getting older. After a year of being aggravated with it I was able to get it in for rotation, balance and alignment. Which, by the way, the dealership and garage that did the previous work also performed those same tasks. As I mentioned even after the dealership and garage charged me a lot for the R, B and A it still just didn’t feel very good. I have now driven about 100 highway miles and it feels like a brand new truck. A great job at a fraction of what I paid the other guys. I will never let anyone but these guys touch my tires again. Nick and Nick are top notch at what they do!
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August 2023 by Sc Zeena
This is my second time at tire warehouse. This time a different car Scheduling online was super quick and easy. I was in and out within 10 minutes. These guys give you great service, and a friendly, knowing attitude!
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August 2023 by Benjamin R.
Paul helped me on multiple occasions, often at no charge or just at cost of labor and not the free used tire they gave me.
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July 2023 by Lisa Marcus Jones
I was thrilled with this place! First time there,' and they were helpful, efficient and extraordinarily nice. Also, they were open on a Saturday afternoon which, for people who work during the week, it's a real plus. Highly recommend!
