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September 2024 by Olivia Salvucci
We had an incredibly disappointing and frustrating experience working with Ms. Laura Baliestiero and Ms. Jackie O’Neil from Coldwell Banker. Despite the promise to act in our best interest as outlined in the Exclusive Buyer Agreement, both agents failed to meet even the most basic expectations of care, competence, and loyalty.
Throughout our transaction, they misrepresented our position to the sellers, failed to act in good faith, and neglected to address a critical breach of the P&S Agreement by the sellers regarding a Certificate of Conditional Occupancy. Rather than proactively addressing the issue and proposing a solution, they let the problem go unresolved, putting us at a major disadvantage.
To make matters worse, after the closing date, we received unprofessional and erratic emails from Ms. Baliestiero, revealing a glaring lack of professionalism and respect for her fiduciary duties.
As buyers, we trusted Coldwell Banker and their agents to represent us professionally and ethically, but we were let down at every step. If you’re looking for agents who will actually represent your best interests and protect you during the buying process, I strongly advise you to look elsewhere.
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March 2023 by Laura
My husband and I had been trying to work with Rebecca Morton but never heard back from her or Coldwell Banker at this location despite reaching out on several occasions. We were actively trying to find a place to live and we were left in the dark. She was aware we were from out of state and needed guidance. She was to send us documents to fill out and didn't. We found 2-3 places within 2 days and wanted information on how to apply. I attempted to reach out to her and then the Coldwell Banker location itself. No one contacted us back. Homes and rentals are going fast and I understand that it is busy but if you say you will get back to me and you never do despite multiple modalities of contact, that is poor management. I would not recommend using them.Thankfully, with my own research and dedication I found our place and facilitated the agreement on my own. Maybe we weren't spending enough for them to pay attention... Either way. Not helpful.
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March 2022 by caroline seamans
Realtor Caroline Seamans is a native of Concord.
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March 2022 by Mark Miller
You want Barry Dyment. Excellent service, advice, and support whether you're selling or buying.
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March 2020 by Danielle Metrano
Highly recommend Dory Boland. She helped us find the perfect rental home for our family. She responded promptly to our emails and was a pleasure to work with overall. We are moving to the area with two kids under 2 and she made the experience a positive one! Thank you Dory!! We will be reaching out to her again when we are ready to purchase a home.
