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October 2024 by Robert Atkinson, Jr.
They took on a project that most shops wouldn't have touched with a ten-foot pole and it came out great! A mid-century modern table lamp for a nightstand fell off of the nightstand, and had broken into pieces. It was a wood veneer and it came apart along the sixty-year old glue joints where the glue had failed, and damaged the veneer in places. They were not only able to put it back together, but repair the veneer so it looks great! It took a while, but quality takes time! Highly recommended!
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March 2024 by Karen M.
Take Heed - DO NOT have your repairs done here especially antiques! I dropped off 3 antique heirloom lamps (2 table, 1 floor) for a simple cord re-wiring. They took it upon themselves to also change the sockets (which I did NOT request) without even discussing with me. Two of my lamps are now permanently damaged. On one lamp they cut down the 2 candlesticks where the bulbs go, damaging the integrity of the antique! The floor lamp had numerous issues: glass lampshade wouldn't even fit as new socket was much wider and it was installed crooked, switch could hardly be turned, expensive LED 3-way bulb that I purchased there didn't work properly and there was a big scratch on the brass neck of the lamp! Complete shoddy workmanship. I had to return to the store 3 times to get some sort of resolution and they had to re-install the original old socket. Thankfully it hadn't been thrown out! Beware also they do not give itemized receipts so you don't know what "parts" you're paying for. Owner refunded for the floor lamp but sadly my 2 antique heirlooms have irrepairable damage.
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January 2024 by John d.
I can concur the woman (owner?) couldn't have been less helpful. She was actually shockingly dismissive as well as rude to the her other employees as well as to me. I begrudgingly bought a shade and took my 2nd lamp elsewhere, only to realize their prices were 60% higher than the other specialty lampshade store I went to. When the shade looked horrible on the lamp when I got it home, I went back to return it the next day... the next employee points to a tiny sign that says store refunds only... in a world of efficient e-commerce - you'd think a store would try harder to be accommodating, or at least nice.
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December 2023 by Peter Mosbach
Very knowledgeable about all facets of lamps.
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November 2023 by Juliet Wheeler
Perfect shades for all lamps!
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November 2023 by Robert Santosuosso
Don't know ...... never went there!!!
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November 2023 by Joseph Zuravel SR
From start to finish a great experience and product
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September 2023 by Michele C.
Fixed my floor lamp with out a problem! Very satisfied! Pleasant and fairly priced. Great find!!!
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June 2023 by Victoria Belmont
Can't say enough. Patient, helpful, flexible, informative.. more than a shop. From Shades to repairs, rewiring your beloved lamps and antiques to make them functional and safe, this is the place to go.
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April 2023 by Bryce Reynolds
Amazing store. Seriously, you just don’t find stores like this anymore. They can fix anything. They’ve got great original lamps and shades. Just such a great place
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February 2023 by Caitlin G.
Almost all of the lamps in my house are vintage or antique, and I've brought several of them to Concord Lamp & Shade for repairs and rewiring. They do good work at this nice little shop in downtown Concord, and because they're one of the few places around that specialize in what they do, it's popular. I'd say the main drawback is the parking, which can be tricky as it's right in Concord Center. Sometimes you have to circle the block a few times for a spot, and when you're carrying a floor lamp or a bulky box, the closer the better, so parking far away isn't ideal. Also, the shop is tiny, and hard to move around in, so I prefer to go right when they open at 10am to avoid crowds. They don't provide written estimates or quotes, they just verbally give you a number, which I don't like, especially when I had to send an estimate to an Etsy seller for reimbursement for repairs on a lamp that broke during shipping. I had to wait until after I had paid to send the receipt, which wasn't great. I will say that their estimates are typically in the range they initially provide, with the exception of one repair that ended up costing more than expected.
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November 2022 by Karen Rosado
Wonderful store, staff and products I will definitely be back!,
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November 2022 by Joe Sestrich
Great spot to find a cool lamp, just get a new shade, or either one fixed.
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May 2022 by Stephen Dring
Concord is the best. Great communication and fabulous craftmanship! I had a very expensive Frederick Cooper shade that isn't made anymore. The lining had dry rotted and I really didn't want to buy a generic shade; I wanted mine restored. Concord replaced the lining and it looks brand new. Amazing that they could do this. Any future work is definitely going to Concord.
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February 2022 by Sharyl Ross
I recently had a lovely Frederick Cooper fringed shade repaired, the lining was all torn.I am overjoyed with Concord’s incredible craftsmanship and their attention to detail on the interior and exterior of the shade.The repaired shade is absolutely exquisite.Anne is lovely and she and her team were a pleasure to work with,I am so glad I found them and highly recommend them.
