-
February 2023 by Danielle Levesque
Great people great service always had a good experience
-
February 2022 by Michael W
I think that MSB needs to wake up and learn what their customers need, and furthermore stop the blatant discrimination inherent in their business practices.I recently had the need to make a remote mobile deposit (via cell phone app). The app would not allow me to access that function, so I called the help center to find out why.To my shock and surprise, after being put on hold for a while, I was told that I would NOT BE ALLOWED TO USE THE REMOTE DEPOSIT FEATURE due to "balance restrictions".HUH?Unbelievable.
-
March 2021 by Ted B.
They know my name. During covid, they treat depositors like Marketbasket treats customers. Marketbasket gets a cashier to the front if the lines get long. This bank opens the door for you and then that person goes back to their window if there is nobody else to wait on you. One person /one teller at a time.
-
April 2019 by Michael W.
The account numbers are still being printed on the statements, even though I was told by a branch manager a few months ago that this was "being addressed". They need to get their act together!
-
June 2017 by Woods Hill Table
Our local bank, always friendly and helps us with our deposits on a daily basis. Their online interface has greatly improved and has become easier to use than ever before. Many of our local staff use them for their direct deposit and we haven't had a problem with payroll ever!
