Computers in Danvers, MA

“Any time I've ever went to him for help with a laptop or the computer tower he has always fixed the problem usually within 1 day, always fair and honest he gives you back your electronic looking brand new kind and professional”

“Editing because theres a saga:
Basically, HP must have had a defective batch of Omnibook 3 laptops, because TWO brand new models I bought came out of the box with faulty hard drives and batteries. Completely wild from
a manufacturing perspective. I had to keep coming back in to return the devices but the manager Jarred was incredibly helpful and handled the entire situation very gracefully in a way that made me feel prioritized and heard as a customer. When i went back in the second time to return the replacement, Jairo and Yani helped me pick out a brand new different laptop model, and were awesome, friendly and knowledgeable.

I was so so so frustrated and upset but it was literally the associates here that helped me feel like I made the right investment at the right store location. I will only come here from now on because of the direct care and expertise of the staff. They made it right and that deserves so much recognition and celebration!!

From my previous review: Danny was AWESOME!! what a nice associate. Very helpful with the pickup of my order, it was really easy and time efficient getting here and picking up the device + great service and friendly staff within the whole store. I also think this location has great selection including on the housewares side.

A year or so ago, my housemate and I also came for a chest freezer, and another associate Mike took a lot of time to help check stock and make sure that the product would fit our needs. I really hope management will put him back on Appliance because he is the best and clearly cares about customers as people.”