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October 2023 by Gerry Brown
Wouldn't buy my tires anywhere else. Great service and free rotating tires every 7500 miles. Have been using Costco tires for years. A no brainer.
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May 2023 by Kim Collins
Somehow I put way too much air in one of my tires. Thinking my tire was gonna blow I asked Brad at the tire dept and he was so helpful and pleasant. Released some of the air and sent me on my way. Thanks Brad!
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April 2023 by Maria G
Third time they don’t even check pressure when switching wheels. Seriously? All 4 were 10 atmospheres less. In the past the crew was more professional. Shame on you.
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March 2023 by Shaylyn Carey
Stars are for the competitive pricing and being able to do it through Costco. Other than that, customer service is terrible - some of the guys I spoke with were nice, but there is one employee in particular who is extremely rude and condescending. Has no concept of customer service and is enough to keep me from going back.
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February 2023 by Dennis G.
I got a flat tire and got a quote for a new tire $240.00. I have a membership to Costco so I try them. They changed me $235 plus my annual fee. It would be cheaper at $240.00
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January 2023 by Stephen Davis
Seasonal tire exchange performed without issue. Easily passed the time shopping at Costco.
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September 2022 by Wampsmania
If one could award a zero... This was the worst experience in my 45 years of owning cars and having my tires changed. Am too traumatized to narrate my experience.
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April 2022 by Glen M
They always do a good job on installing tires. Good costumer experience. And prices are very good compared to other places.
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November 2021 by Brad Durkin
Terrible Service.Went in in person, guy was too busy to sell me tires told me to my face at the desk to go online and buy them and schedule an appointment. He was very “busy”Went home and looked online, but wanted to call and understand the difference between the top two tires the website recommended… called 3 or 4 times that day. No answer.Called the next day, once again, 3 times. On the third time a man eventually picked up in the tire department and said “hi, I can’t hear you goodbye” and hung up on me… all within 5 seconds.So, I called Costco customer service and told the woman on the phone… her answer “yeah they are really busy out there”…Uhhh. So hire more people?!?! And teach them customer service… I’m trying to give you my business and buy $1,000 in tires.After that, I called a local tire company and had great service. They explained the tires to me, I picked out better ones than Costco offered, for less, and I’m having them installed in two days.Beyond blown away by the poor service at Costco Tire Shop.
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April 2021 by Andrew Todtenkopf
Consistently has my car ready earlier than quoted. Always helpful and friendly associates.
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March 2021 by rosemary piaker
Wonderful people doing an excellent job.
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November 2020 by William Hines
A quick fix for a nail in my tire
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February 2020 by Hilary Linihan
I went there when they first opened up and they had my tire fixed within 40 minutes. Brad was helpful and provided quick service. I'll be going back next time I have tire issues.
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December 2019 by Bella Flynn
Just my luck and maybe it was bad timing. Either way, I was informed they were understaffed and long wait times.
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December 2019 by Paul Rybicki
Great prices and good work. Can be crazy busy.