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July 2024 by Leonora Sheehy
I bought a product at one Home Depot but went into the Danvers store. Sean went above and beyond helpin me. In fact, the guy he helped before me had the same experience. His name is Sean.
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June 2024 by Ryan Egan
I’ve got to recognize Bruce in the plumbing department today for helping me cut and thread some pipe. Very helpful, knowledgeable and polite. Clean cuts and he tested every thread to assure proper fit. Definitely exceptional customer service, you can tell he cares about the company and the customer. Need more dedicated employees like Bruce!
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June 2024 by Daniel Powers
Always a DIY choice for tools and home repair products.
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June 2024 by Joe Styczko
Good store but hard to find help
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May 2024 by Brett Andersen
A staff member named Jeffrey helped us find something that was very hard to find in the store and he was very polite and helpful
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May 2024 by Janet Burt
Great plants and great employees who are willing to help all over the store
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May 2024 by Joshua Lynch
Very convenient pickup for online orders.
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April 2024 by Gozzie Usher
Home Depot always has my needs from window blinds to floor covering Supplies and My favorite handyman tools Ryobi and DeWalt for my heavy duty work ??
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April 2024 by Dennis Barnett
I found what I needed immediately. Self checkout works well.
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April 2024 by Scott Parisi
All of the standard grade power tools locked behind cages, asked for help and waited 5 minutes for no one to show up. Left a full shopping cart and will try my local hardware store instead.
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March 2024 by Randy Howard
The sales associates where very helpful when I was looking for a few things that I needed for a project at home
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March 2024 by Josh Mallon
Extremely dissatisfied, will not be returning to this location. I went in to get some paint mixed and brought them the 2 color samples that I’ve previously purchased from them. I asked the gentleman at the paint counter (who’s job is to MIX PAINT) if I could get 2 gallons of these colors mixed 50/50 and he just stood there with a confused look on his face. He then told me that they couldn’t do that so I tried explaining to him there must be a way. Again just stood there looking confused. I would’ve been better off allowed behind the counter and figuring it out myself. The solution he finally came up with was for me to get 1 gallon of each color and mix it myself. This lead to me having to spend an extra 20 sum odd dollars on empty cans ($8 a piece btw) and a big enough bucket to mix it in. (I should’ve just went somewhere else) Anyways I get my paint and other unnecessary supplies and walk up to the front to check out. I’m then ignored by a group of employees leaning and all chatting with each other by the check out (at least one of which smelt like a brewery) and have to wait for them to finish the conversation and walk over to check me out. I recommend management trains there employees better and maybe offer higher wages as an incentive for these people to do there f ng job. Overall in my past experience with this location it’s nothing out of the ordinary. No one is ever able to be found and when you do find them they huff and puff and act like they are doing you a favor instead of their job. I should highlight one night specifically in the past where I heard about every other minute over the intercom “someone please go to the ______ department”. I probably heard it about 10 times in the 20 minute span I was there. As someone that works partially in customer service this is all extremely unacceptable.
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February 2024 by Bonnie Fitzpatrick
Staff is super friendly and willing to help you find what you need
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January 2024 by Sandy H.
I love Home Depot! Great service, stock and the employees are super helpful despite having staffing issues as everyone is! A big shout out to Erica at Home Depot who always takes a minute to embrace my dog Blaire with her beautiful smile and hugs, thanks to her and all at HD for always making us feel so welcome!!
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December 2023 by Carl B.
I bought a gift with a gift card, and they won't return the item to a gift card, only a store credit that can't be used by anyone but me. If I can't get there, it's gone. I was told I could get an e gift card, but they say their system is down, almost a week now, but there has been no report of the system down. They don't care about the customer at all. Hate this place.
