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February 2024 by Carol Lach
Got Price for frames
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January 2024 by Pamela Smith
Michaels also has many crafts but they are a little on the pricy side
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January 2024 by Maryanne Sullivan
Jessica Scott is the best employee that works at Michael’s in Danvers ma. Energy abounds, always smiling. And always there does she ever get a day off? She needs to be rewarded…..truly rewarded
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June 2022 by Marc F.
This is truly a great place not only for artists but for anyone who is creative. Love the frame selections. Thanks to cashier on transaction #6515 8726 003 408e902 and Cory who helped me on the floor to find a product.
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March 2022 by Morgan C.
I was shopping in the store and approached my the manage for an incident I was not involved with and felt incredibly disrespected. She was incredibly passive aggressive and could have handled the situation much better. I believe a store is only as good as it's people and I will not be returning here because of such a negative experience with the customer service.
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March 2022 by Ed Bradstreet
If you're looking for seasonal decorative or artist supplies, perhaps you would like to have a special photo or momento custom framed, then you should check out Arron Brothers. (Formally known as Michaels).
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June 2021 by Al H.
... I had a generally good experience--decent selection, good price on custom framing but there was one issue. An item I was purchasing rung up at $39.99 but, on the shelf, it said $32.99. I didn't realize I'd been overcharged until viewing my receipt after. I went back in and asked a clerk in the aisle to scan it again and it was $39.99. When I mentioned the cost on the shelf, she said the price had gone up. So I did a little research and this is the law in Massachusetts. The price on the shelf prevails. I didn't really have time to back and wait in line again over $7 but it stills a bit of a sour taste...
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March 2021 by Juan Marin
As always any michaels i visit (probably my last) the staff is absolutely miserable.
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March 2021 by Jessica Gibson
It great things
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March 2021 by Peter Coleman
I had two pieces stretched, matted and framed here. I was absolutely thrilled with the work they did AND their professional advice regarding colors and style.
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March 2021 by Jack H
I am not aware of this place.
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November 2020 by Elena D.
I was in your store on 11/28 and there was a line to get into the store. The person that was outside was just letting people in as people left the store. There should have been another person making sure that social distancing was being practiced. It does no good to put markers on the floor if people are going to ignore them. I finally got into the store and made my purchases and got in line to pay. Again, there should have been a person making sure that the customers were standing 6 feet apart. This did not happen. I stayed the 6 feet apart from the person in front of me but there was a man in back of me that was very close to me that made me nervous. I wanted to say something to him but did not want to make a scene. This should not be happening. As an example, the day after Thanksgiving I went to Bath & Body Works at Northshore Mall in Peabody and there was a huge line to get into the store. There was a person outside the store who made sure the customers were standing 6 feet apart. This made me feel safe and showed they cared for their customers. You want to feel safe in these times of the pandemic. I can tell you right now that I am not going back to Michaels at Danvers until the pandemic is over as I did not feel safe in that store. You are loosing a very good customer
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February 2019 by Donna D.
Do not...I repeat...do not use them for framing!!! What a joke. Better results from your corner used car lot.
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November 2018 by Rich M.
this is where I have been buying my crafts supplies and storage containers. their black Friday coupons were quite enticing with a 50% off "any one regular priced item", there were no restrictions indicated on the face of the coupon. tried using the coupon on an item and the coupon would not go through. per Customer Service, no coupons can be applied to an "every day value" item. I explained that the price of the item is ALWAYS ticketed this price and therefore this is their regular price. they refuse to apply the coupon. This is blatantly false advertising! I am now looking for a new local supplier
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August 2018 by Sherry M.
I wanted to write this while my adrenaline was still pumping. Undoubtedly, an all around terrible customer service experience with the framing department on both ends of the transaction. I shouldn't have left it for framing. The rep was so impatient, argumentative and rude. I was treated as if I was bothering her with my requests to try different matting and framing options. I called in two weeks to see if it was ready for pickup as scheduled. Another rude response from the framer who informed me they were backed up and hadn't even gotten to my order yet. Today, I waited at the framing department. No one in sight. I called the store and asked if someone could meet me in framing; was left on hold. A woman shows up, shrugs her shoulders and says "what?" My order was framed incorrectly. She suggested I changed my mind because the price was too expensive. I replied, " I don't think so". She then informed me the price would be an additional $65. I explained I had requested the frame when I placed my order and she became rudely argumentative. I then picked up my frame, told her the customer service experience at Michaels had been horrible and started to leave, her response was "what, because I was in the ladies room?" Who hires these people?
