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October 2025 by David Winestien
I came into the Red Wing Shoes in Danvers pretty frustrated over an online order and asked to speak to the manager. I started explaining (okay, maybe venting a little) to the employee helping me — only to find out she was actually the manager, Brynne. I’ll admit, I was short and irritated at first, but Brynne stayed calm, patient, and handled everything like a pro. Even though I could tell she was dealing with my frustration, she never once got rude or defensive. She listened, figured out the issue, and fixed it right there. By the time I left, I went from angry to impressed. She completely turned the situation around — Brynne deserves major credit for that.
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October 2025 by Stan Dalton
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
10 Stars
The Red Wing store in Danvers, MA is hands down the best around — and that’s saying something. Even though there are only about two employees running the place, they do a better job than stores with full crews for miles. Ashley is an absolute rockstar — knowledgeable, patient, and goes above and beyond to make sure you leave with the perfect fit and zero hassle. You can tell she genuinely cares about customers and takes pride in what she does. If you want top-notch service and boots that actually last, this is the Red Wing to go to.
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October 2025 by Bill Lemon
I had an awesome experience at the Red Wing Shoe Store in Danvers, MA! The store was clean, well-stocked, and the service was top-notch. Zani helped me find the perfect pair of boots — super knowledgeable, patient, and made sure I got exactly what I needed. Highly recommend stopping by and asking for Zani if you want great service and a perfect fit!
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August 2025 by Richie Fountain
Been to this location twice when they said it was open and there was no one there. Would be nice to get a pair of boots at some point.
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June 2025 by Brett Porro
Wanted to write this review in regard to the great experience that I had at the Red Wing location in Danvers, all thanks to Ashley. I had a sizing issue with my Iron Ranger 8085's, & Ashley made it her priority to accommodate & work patiently with me to find a solution to my specific sizing problem to ensure I left the store satisfied. & I absolutely did. I cannot thank her enough for her patience, & I'll be bringing all of my future business with Red Wing directly to her whenever possible moving forward. Thank you Ashley, Red Wing is blessed to have you! You made my day!
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April 2025 by John Copley
Very professional and very helpful answered all my Questions I will go back in the future
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April 2025 by Alexander Tepalian
Pricey but good shoes
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March 2025 by Jim Celentano
The lady knew her stuff. I went there Saturday afternoon. She was walking in to her shift. Was in the door for 2 seconds and started helping me.
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March 2025 by Ellimarie Scott
Safety shoes are required in my job. We are provided with a voucher so we can get great quality. Yesterday afternoon at around 3:45 I entered this store to return an online order after I was told I could do so by a representative. This lady manager was so rude I can't comprehend how she holds that position. She said no to all my questions, and proceeded to call customer service. I did find out by her answers that they do online returns at stores, nevertheless she insisted she was told by one of her employees they don't. She was rude with the person on the phone as well. Her remarks on me using a voucher like it's something shameful, and that my choice was discontinue, etc. For her to hold a customer service position, RedWing fail itself. 03/11/2025.
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January 2025 by Kathy Merchel
Not only are the quality of shoes unbelievable, so are the employees!!!! Keep up the great job Red Wing.
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January 2025 by Colby Standish
Red Wing is my new favorite boot company. Super solid and comfortable, all the safety features. Came through fast last minute when I needed specifically steel toe boots for a work project. 10/10
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December 2024 by Jon Lacey
Great customer service
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October 2024 by Paul Ciaramitaro
Max was fantastic
I knew what I wanted and luckily my size was in-store for the 3 pairs I bought.
I love this product and store.
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October 2024 by Mark Montieth
I live in Medford, MA there are closer red wing stores near me but I specifically drive all the way to Danvers because this specific store has a lot more options and sizes. The employees here are so nice and welcoming. They are very knowledgeable about all products/boots, shoes and insoles etc. I will always come to this store because of the 10 star service I always receive. Thank you Danvers Red Wing Store and all of you guys ( employees) are the absolute best!!!!
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September 2024 by Ryan Polley
I expressed how I can never size my boots correctly, they always become too lose and they just don’t tighten enough. The salesman had me do the 3 steps on the pad and scanned my feet. He then brought me over to a section of boots and cave me some choices, after trying on a few pairs and sizes I made my choice . He’s a good kid and knows his stuff
