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January 2023 by Susan M.
I can't relate to the other two reviews at all. Any time I've gone into this store the girls are absolutely lovely. They are not too pushy. They're available to help and they are very personable. I've had some really nice conversations with a couple of them. I don't always buy, because I like to scout out new products colors etc. first. But honestly it's never awkward or uncomfortable. Unless I'm ordering online for a specific reason, I will only shop at this Sephora. The one at the Northshore mall in Peabody is absolutely terrible. Too pushy and also I have been spoken to in a very condescending way.
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September 2022 by Patrick C.
worst Kohl's store ever. customer service is lousy and managers could care less.
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June 2022 by Rose C.
Went to return some Purchases and there were two people servicing and one was ignoring customers and I tried to go and go get help and asked if my place in line could be held and the woman behind me was very rude and refused even though I was trying to get help for the line. The woman who was helping yell the other person was very rude and went on her break with over 5 people in line and there was zero empathy or sense or urgency.
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October 2021 by Nehemiah Joseph
Fair warning to all POC that live in the area DO NOT SHOP there. They will follow you and not be discreet about it at all. I walked around for 10 minutes and was followed by an employee the whole time. I would also like to add that I wasn't carrying any bags nor was I wearing baggy clothes. All I had was my phone in my hand and my wallet in my pocket. If you choose to complain like I did then they'll just tell you there is no manager available and that they were being "customer service oriented". Since when is it company policy to follow a customer around when they shop? To make matters worse they simply attempted to justify the employee's bad behavior and never once offered and apology. If you want a positive experience I suggest choosing a different location.