-
November 2023 by Jc Xhindole
Make sure you do your own car inspection when you buy. DO NOT LET THEM PASS YOUR CAR INSPECTION. They will sell you a car with bad tires, resurfaced bad rotors and terrible organic brakes and pass them as good because they do their own inspection. Whatever you do, make sure you take the car to an independent car inspection not related to this dealership.Positive of this dealership was their salesman Nathan, he was a helpful.
-
November 2023 by Elisabeth
I had an easy and painless experience with Andrew. I walked in, we looked at the car I was interested in, I was given all the features and specs and Andrew handled the rest. The financing was quick and quality work. I couldn’t have asked for a less stressful or easier experience. Thanks so much for making my purchase a quality experience. I love my new car. ❤️
-
November 2023 by james orourke
She was very nice professional easy to talk to and very thorough. She kept asking me if there was anything else I needed done She kept me in Informed with the service I Am always very happy with the service. Everyone is very nice and pleasant. And they do wonderful work Thank you.
-
November 2023 by Peter Albano
Either shameless scam artist or most inept, useless mechanics on the planet. Tried pressuring my mother into paying $1600 for a service THAT WE DID NOT BRING THE CAR IN FOR and completely ignored the problem that we presented. Brought it 2 other places and they could instantly tell me what might be the problem and how Colonial jumped straight to the most expensive and unnecessary intervention.
-
October 2023 by Merlayna Fábe
I've never had a bad experience whenever I visited this location, Justin always goes above and beyond when it comes to his customers. I'm confident that my vehicle is in good hands when he is there. Thank you, Justin! The service manager (what's his name) needs to be retrained, he is unprofessional and arrogant. I did not appreciate how you were speaking to Justin in front of me, sir. Better yet, Justin should be the service manager, he is a major asset to Colonial Honda of Dartmouth. I can always count on Justin.
-
October 2023 by Yamileth Alvarado A.
Este diler es una vergüenza el servicio cuando llegas es excelente pero cuando vas a que arreglen tu carro te tratan tan mal los carros no sirvenSi eres hispano y estás buscando opciones busca en otro lugar aquí no por experiencia te lo digo
-
October 2023 by M Elizabeth
Colonial Honda is always great and helpful whether buying a car or servicing. I recently took in our car for a car inspection. The staff were very friendly and helped right away. It's refreshing to know we bought a great used car that never has issues in the years that we've owned it. Thank you again Colonial Honda for helping us buy a great car and helping us maintain it!
-
October 2023 by Paula M.
I would never buy a car there. Very unprofessional they don't follow through and to wait three weeks to get your registration done is unacceptable if there were any negative stars I would give them. Beware going there! I had to give them one star so this could be posted
-
September 2023 by Stephanie F
Justin was professional and so welcoming. I love having my Pilot serviced at this location. The wait area is nice and clean and very spacious.
-
September 2023 by Kenny F.
I had a overall good experience my salesperson Andrew was helpful and knowledgeable. Really happy with my purchase and glad to be back to a Honda.
-
August 2023 by Claire Purdy
Joe was very good with keeping me updated. I was out of there in 1 hour. The only thing the technician forgot to do was recalibrate the tire pressure when they rotated the tires. They didn't do it the last time either so we looked it up and was able to do it without any problems.
-
August 2023 by Francine Ramos
My experience of an exhaust partial replacement was awesome. The car was returned to me yesterday and today I went for a nice ride.... day trip. The car ran smoothly and quiet. Thank you!
-
August 2023 by Teresa Foley
Everything went smoothly as usual. The only reason it's not a five stars I was told that after rotating my tires they were calibrated. I was not out of the parking lot for 5 minutes before the light came on from them being unbalanced. Luckily I know how to calibrate them so I did that myself. The light still has not come on so that's a good sign.
-
August 2023 by Michelle Rogers
Made an appointment for service, was greeted immediately upon my arrival. Was notified as soon as the work was done snd was promptly on my way. Steve did a great job communicating throughout the time my vehicle was there.
-
August 2023 by Catherine Schaefer Nellis
Bait and switch at every step. After much unnecessary haggling, we finally agreed upon a price and were ready to buy.And then - though they never mentioned over the course of our two day negotiation - we learned that the sale was contingent on a minimum level of financing, sourced through the dealer. All we wanted to do was write a check and buy the car. They would not let us, and said the deal was off.We thought they were in the business of selling cars. Guess not.Don’t succumb to their borderline predatory tactics.
