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September 2025 by Jason Simmons
I visited the store with my daughter to get her some Uggs and was not greeted or helped for the first few minutes at all.
All the employees were crouching on there phones and talking to each other and when I had to ask them for help they acted like I was interrupting them! I left and when I walked by again later they were all on their phones again and not assisting a single customer!!!!
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August 2025 by Shalom Casanova
Sam was so incredibly helpful amidst the back to school hectic-ness. They helped me with all my Insistent questions (sorry!!), and their positive attitude made a stressful situation infinitely better. Sam’s customer service skills are top notch, they’re a super helpful incredibly nice person. Will be coming back because of Sam
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July 2025 by Jolene Deree
I went into this locations about a week ago and I can’t express enough how AMAZING the store manager was! I went in there with my daughter who has the worst time finding shoes that fit her. We went in wanting to try on converse but she didn’t like those so he went in the back and grabbed every shoe possible that he thought might work without us even asking him to do that. He was very patient. I would highly recommend this location!!
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December 2024 by Morgan Schofield
Natasha was very kind& helped me with finding different sizes/styles for my kids.
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December 2024 by L. Clark
Had a great experience at Journeys. Bryant helped me today, he was awesome! Will be back again soon!
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September 2024 by Star Gouveia
Went yesterday to buy the shoes my daughter wanted that we had seen in the store two days beforehand. When we entered the store we went to the boys section because it was the pair she wanted. A male worker came to us and told us that these are for boys and the girls or on the other side and that he tells everyone that not just us. Needless to say we left immediately without buying the shoes. I will never step foot back in that store ever again. Hiring ignorant people hurts you in the long run. We buy guys shoes because we have block feet not girly slender feet! Absolutely disgusting
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August 2023 by Wanda Perez
Very rude, no interested in helping the customer! I will never referd or shop from this store ever!!
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October 2021 by Antonio Rodrigues
Went to this location and they were down to their last white vans and I noticed a stain on them and asked if they would give some sort of discount or clean them since their was a stain and the worker went to speak to his manager and came back and he said the manager can’t offer anything ?Why still sell them then?Last minute needed them so had no choice but can’t seem to get the stain outWow is all I can say ??♂️
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January 2021 by Joe Louis Citrone Jr.
Jakob is the best!! Definitely restored our faith in humanity! Journeys is definitely the spot to buy Vans, They go above and beyond for their customers unlike the Vans stores! Not the first time they’ve gone above and beyond for my vans loving daughter
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September 2020 by renee j
Very good sales person got what we needed and smiled all the way.
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January 2020 by Catherine Claassen
Excellent service and knew exactly what I needed for my niece when I didn't. A great place to shop.
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October 2019 by tina oloughlin
Super friendly
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October 2019 by renee jacob
Very good sales person got what we needed and smiled all the way.
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September 2019 by Kristal Moniz
Customer service is perfect and ordering online is easy and fast!
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September 2019 by Capitol Constitution
Great Staff & Awesome Selection Of Shoes!!!