Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing by appointment, blood and urine tests, drug screens, and specialized pediatric and wellness tests. The location provides convenient services such as DOT and non-DOT drug screenings, glucose tolerance tests, and biometric assessments. Customers often praise the professional and caring staff, highlighting positive experiences with blood draws and customer service. For example, one technician was noted for being very professional, gentle, and checking on patient comfort, making the blood draw pain-free. Staff members like Sylvia and Paula are appreciated for their patience, kindness, and efficiency, helping clients with account issues and ensuring quick, smooth visits. Despite some challenges such as difficulty with online appointment scheduling and short staffing at times, customers generally find the service quick and accommodating, emphasizing the staff’s effort and understanding. Overall, Quest Diagnostics is recognized for its helpful staff and quality testing services, striving to provide a positive experience for patients.
