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January 2024 by Daniel Payne
The boots are nice, selection is eh, but the employee tried to tell me I’m the wrong shoe size insisting I’m a 12 when I wear a 13 and told me they should be very tight so they loosen with time
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December 2023 by RJ Lopez
Went into the store with a voucher from work the associate tells me I can add anything accessories wise on to my account and pay it off with my check I proceed to cal my wife and tell her I'm getting her some slippers and other stuff. Get off the phone the guy then tells me whoops he can't do it not even an I'm sorry then sells me orthotics but Leaves them in the boots I tried on and actually only sold me the insoles from the boots I tried on... also tried to sell me a size larger than the machine reccomend because my size wasnt in stock
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December 2023 by John Solomon
Staff listened to my needs. Was patient and made numerous recommendations. Was a fantastic experience
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November 2023 by Peter J Lutz
I had very poor customer service. The manager working there was completely uninterested in helping me. I spent most of my time in the store waiting to get his attention (it was not very busy). He didn't bring a pair of boots I asked to try on, and I eventually just left the store empty handed.
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November 2023 by Marissa Jones
Caitlyn was really helpful, especially so close to closing time (sorry!).
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September 2023 by 730 Genetics
Boots are really comfortable feel great but as far as durability goes, they’re two weeks old and already the right toe it deteriorated l. All I do is landscape design I work around the normal mud, loam, mulch, and grass, and gravel so they shouldn’t be that battered up I feel the quality is cheap but the boot is truly comfortable
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August 2023 by Michael O.
Great experience at this store. Boots I wanted were in stock and Eric held onto them for me. Amazing , friendly, helpful, knowledgeable customer service . Expert fitting with the custom inserts , too. Thank you Eric and Cate! You guys are the best!!
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July 2023 by John Oliveira
The sales person was very helpful finding me the right shoe.I give the sales person a five star ratingThank You for your excellent service
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April 2023 by Peter Bilt
All the employees are very knowledgeable. John the manager was determined to helped me resolve an issue I was having with the corporate office. He spent 30 minutes on the phone with them and got the issue resolved. Thanks John ?
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May 2022 by Paul Moakley
John and his co-worker are such a great help and guided me in the right direction with plenty of patience. Highly recommend this store and have certainly represented the brand by his knowledge and helpfulness. Made a lifelong customer out of me and if you're reading this I'm coming back for the boot treatment items ASAP! Thanks you again!-Paul
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December 2021 by Trace Strausbaugh
I had to unfortunately adjust my review as my significant other is on his third pair of Red Wing Steel Toe Work Boots and they do not even last a full year. To have the audacity to charge what you do, you should be manufacturing a well made product and a $300 pair of boots better last more than 6-8 months - this is nuts!! Of course his type of “wear” is not covered by their warranty or repair team, so what good is that?? Don’t even offer it!! After the third pair of replacing the same boots and two other pairs to family members I switched brands because of this poorly made product. Feedback on other pairs - “not worth the money!!” I thought the “Red Wing” brand held a decent reliable name, but PLEASE EVERYONE PURCHASING RED WING BOOTS FOR LABOR JOBS - DON’T - THEY WILL NOT LAST!!!!!! There are a few other reliable lighter composite toe brands out there, even steel toe if you’d rather, that will actually keep your feet dry, for a third of the cost of a Red Wing pair!!This is honestly such a shame, as I have no issues paying good money for a well made product - just far and few between these days!!My Old Review:This location is absolutely amazing both Kai and Manager John are super helpful beyond belief, you just don’t see this kind of customer service anymore. Bought several pairs here and will always come back to this location and will always refer to anyone needing quality boots!! Thank you guys so much for all you’ve done!!
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October 2021 by B. C. H.
Yeah what's up with that old hag in there? I was about to spend $250 on boots.. but was so blown away. C U Next Tuesday!
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September 2021 by Jill Oliveria
Excellent service, everytime I go in to purchase my shoes. I have been going to this Red Wing location for year, never disappoints me.
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June 2021 by Linda
Terrible customer service.
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May 2021 by Jake Amaral
I have bought 3 pairs of boots from this store. Went to change the style if boots i buy from loggers to wedge style. The women helping me had to be the most rude sales person ever encountered. Told me i did not understand the insoles when i explained to her that the mast pair caused more foot pain. Then i asked for the work boot version of the Irish setter wing shooter and she brings the hunting version.
