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December 2023 by Maureen Coughlin
Don't go to Fairhaven store!! Go to corporate store in Dartmouth. They know what they are doing.
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November 2023 by stephanie medeiro
Bri and Samuel were beyond helpful. Answered all of our questions and did not have us leaving unless all of our needs were met or questions answered. Would highly recommend seeing them for all of your needs.
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October 2023 by Paula Taveira
I had a great experience at this store. Kyle and Juan were super informative and helpful. These guys went above and beyond to help us and explain all of our options. They both spent quite sometime with us explaining the different plans. We ended up upgrading our phones and plan. We spent quite some time in this store and were later met by Mike the manager who came over to introduce himself. Friendly and knowledgeable staff. Kyle even stayed after his shift was over to make sure that we were all set and our phones had been transferred. Customer Service was top notch and this store.
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August 2023 by lydia murphy
Very knowledgeable . I'm so appreciative for the help I was given for my older phone. I'm so happy to be with t mobil for so long.?
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July 2023 by Google user
It's a nice place but some staff need a closet supervision. They care more about sales than honesty. You have to be careful and don't accept their promises without documenting. Also check the pricing and question everything. I found expenses and chargers higher than I was told.
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June 2023 by MBK Wise
It's a nice place but some staff need a closet supervision. They care more about sales than honesty. You have to be careful and don't accept their promises without documenting. Also check the pricing and question everything. I found expenses and chargers higher than I was told.
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December 2022 by Kevin Mora
Got such rude attitude today by a women who seemed to not want to help out at all. I know what’s going on with my account but she just didn’t want to help out or listen to what I wanted done. I would have upgraded my phone but I won’t upgrade with someone who obviously hates people or their job.
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December 2022 by Justin Braun
Went to upgrade some phones for the holiday, and Iris made the trip amazingly easy! She set my whole family up and transferred all our data over without any issues. We had a lot of questions and she had all the answers and even more great advice. Thanks, Iris, for making the night so easy!
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September 2022 by Aaron Strothers
Tracey was very helpful with transferring from one phone to another. Great service
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August 2022 by J.Darin Young
Handicapped nightmare. Filthy property and when I complained. I ttill got charged.
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May 2022 by Shawn Stanley
Top-Notch service with highly skilled employees. Efficient and willing to go above and beyond for their customers. Highly recommend the T-Mobile inside Mall located at the Old Navy Entrance.
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January 2022 by Amber Dos Santos
Went in today looking for information on an upgrade. Marla was assigned to us and was extremely unhelpful and rude. I was trying to explain to her how our current phone plan worked in order to make an informed decision on if it was worth it to upgrade. She refused to listen to me handed me my license and said have a good day. Terrible customer service! Left aggravated and confused. Marla needs more customer service training and patience! Makes me want to love my account to a different carrier.
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November 2021 by Woaz Certified
Waste of time and didn’t end up with the product I wanted. Explanations are mid and they barley have phones in stock switch to something else but T moblie
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October 2021 by Rebekah Amaral-Peterson
Hi, I have had great service at the T-Mobile in the Dartmouth Mall next to Toy Vault. Jonathan is the best, we constantly go to him and he never disappoints! He should get a raise for his consistent, excellent service!
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September 2021 by Ryan Gendreau
Called to make sure they had a certain phone in stock. Was there 10-15 minutes later. They said they never got a call and don't have the phone in stock. It was near closing, but if the workers don't want to help, why are they even working???
