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February 2024 by NitroSnipeYo
I have an awesome experience at this store, the one at Dartmouth Mall. Will gave the best experience ever especially my first time in a search for an engagement ring!!!From underneath the display case to a whole new beautiful piece custom made!!! I'm excited to come back and make my final decision on the beautiful engagement ring for my special someone.I recommend Will, as he say"Where there is a Will, There is a way!"Which I'm willing to come back for his service of a new engagement ring, wedding bands and more!!
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January 2024 by Holly Banville
Always very helpful and they always make my ring beautiful and sparkling!
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January 2024 by Analy Motta
Great help and very nice service ❤️❤️❤️❤️
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December 2023 by Kaitlyn Ance
Amazing experience!
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December 2023 by Leslie Gibson
I only have 1 star because the workers are nice. Ever since my fiancé bought my engagement ring there, the prongs constantly break. Then when it’s sent out, the stones are always lower in the setting. I absolutely hate my ring because it seems like it’s made cheaply. When I was told I could trade it in, then I’m told it has to be a ring double the value and I would have to pay the difference. Why would I want to spend even more money on an even more expensive ring when this one is always breaking prongs and loosing the diamond? I figured since it’s always breaking and I have the receipts to prove it, the would exchange it for one of equal value.. nope. So I’ll keep my warranty with them and keep fixing this piece of trash until I find a ring I like somewhere else that has better quality and craftsmanship to fix it and make it look right. It’s very noticeable how uneven it is.. never will I shop or send anyone there
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November 2023 by Nunes
Jade was super helpfu!
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October 2023 by Donna Dolphins
Jade was very pleasant and helpful and answered my questions respectfully and professionally. Very satisfied with my purchase ☺️ Even cleaned my mother's ring I bought for her like 29 years ago from Zales. I definitely will be back again.?
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October 2023 by Yesima Paul
William helped me pick out a ring for my husband and I was impressed with the knowledge of everything he presented. Definitely my favorite example of customer service thus far.
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August 2023 by Animal Lover
Very helpful staff. Jade was spectacular. She spent quite some time trying to help me fix an issue and maintained her professionalism and composure. She was very friendly. Will definitely come back to the Dartmouth store.
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August 2023 by bL Gaudette
Awesome good service and I got the credit card because it comes with great promotion, they also have a cool trade in promotion where if you're ring is in good condition and you want a better one you can trade it in for a better one and only have to pay for the difference, regardless of how long you have owned the ring, I've had my ring for two years and I'm about to upgrade for a better one
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June 2023 by Daniella Monteiro
Jade is awesome! Knowledgeable, patient, kind and helped me find the perfect watch.Thank you
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May 2023 by Jenna
We have always had a great experience here. We bought all of our weddings rings here and everyone was very helpful and friendly. I would recommended anyone who needs jewelry to come here.
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May 2023 by No Limit Flo
Great, cleaning. The chain looked amazing after they cleaned it
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January 2023 by Sarah
Please give Ellen a raise ❤️ We always have a pleasant visit every time we encounter her She has a knowledge of anything about jewelry. I highly recommend this location ☺️ Plus it's our go to store ❤️ Plain on visiting soon
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December 2022 by Gloglo Alexander
I had really bad experience at this store, the one at Darmouthmall. I have an order to pick-up, the woman looked at me and act weird like i couldn't afford anything there. It was my 1st and last time there, really bad customer experience.