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February 2024 by Robert Smith
Staff was very helpful.
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February 2024 by Joseph Chow
They sell the $10 Google Play gift cards in stores. Excellent customer service at checkout.
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February 2024 by B G
The worst customer service I have ever seen in a Best Buy. Waited in checkout for 20 minutes before being helped. Also, when I asked for help with my purchase I was told “the item is sold out” as the associate walked away and offered no further help. Never will go to this Best Buy again.
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February 2024 by Corey Armstrong
Gettn remote start replaced and upgraded....
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February 2024 by shashank gurujala
My dash cam was not installed right, was calling geek squad and they kept transferring me to all agents for past 30min to right department on scheduling an appointment then sent me to voicemail.I will never recommend installing anything with geeksquad. Why even to purchase something at bestbuy and installed with geek squad where you do not have someone to talk for scheduling an appointment.Worst tech support for tech selling company
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February 2024 by Robert Bonner
They had what I was looking for
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February 2024 by Boston Boston
Fast in and out service for online pickup. Greeters were nice. My online order said it would take an hour but it took only 10 minutes anyway. Forgot the young man's name but he was polite and had a great work ethic. Worked the customer service desk
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February 2024 by Leonard Desautels
Bought a LG TV and after 60 days I started getting lines on the screen. I didn't buy the BB warranty! I did think they would stand by it for at least 90 days,Best Buy said they wouldn't help with this 60 day old TV and gave me the LG phone number.I called but couldn't understand the person on the other end of the line.I will try again tomorrow as I am to mad to deal with these people today.They should have just taken it back and gave me a new one.I guess I will go to Costco or Micro Center or even Amazon would be a better choice.Sell your stock !!!!!
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February 2024 by Tracey Christie
Helpful, knowledgeable ppl
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January 2024 by rahul vasireddy
Good and well known sales person
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January 2024 by jjackson617
Best buy has gone down the drain they rebuild it & now it's way smaller than what it use to be. The car audio section is one little section that don't have nothing in it. The workers have bad attitudes this one worker I think his name is mark is the worst he's lazy has a bad attitude towards customers then after he helps you He holds onto whatever it is you are buying then says " you paying yet?" I wish circuit city was still here.
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January 2024 by Nambians
Very helpful folks here.
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January 2024 by Nicholas MacNeil
This particular Best Buy is a dreary box. There's none of the old Best Buy vibrancy left. It's just a Depot to pick up online orders.
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December 2023 by Christian Astudillo
Went to buy a TV and was trying to decide between two, one being more expensive. The salesperson was able to answer my questions without trying to sway me towards the more expensive model.
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December 2023 by Patrick C.
Absolutely useless, went to Plymouth location to get a battery for a Samsung phone of course they did not have in stock. Manager there said go to Dedham Location because they are authorized Samsung technicians. Drove to Dedham, the guy from Geek squad went on a rant how he can only work on certain Samsung versions, blah blah blah and basically told to beat it in a nice way. Never go to a Best Buy again