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April 2024 by Christopher McCauley
Edit: we had a fantastic sales experience at this location, and they fixed a error with the delivery date, which was a huge relief to us and completely renewed our faith in their professionalism and our desire to go and shop there in the future!Prev review: We got a delivery and were all set up but the salesman made an error and our delivery got delayed because they forgot to add the bed cover. Very disappointing to have to change our plans to receive delivery due to store error. They need to do better.
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April 2024 by Ernie Bliudnikas
Salesperson was very patient while walking me through different options.
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April 2024 by Charlene Wornum
Joe was exceptionally great in the service the had given to me and my aunt.
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April 2024 by turbo joe
The guys did good job,with calling me letting me know they were outside and putting it inside the door way excellent customer service.
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April 2024 by CARMELO BEAUVAIS
Very good experience with Bob's this is the second time I am very satisfied
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April 2024 by Matt Caruso
Don't believe the lies. They'll sell you on the "Goof Proof" warrenty, then when something breaks not stand by it all. The warrenty company told me they don't cover damage from normal use or damage from abnormal use...In other words, they take hundreds of dollars and cover nothing.I typically steer clear of extended warranties, but liked the recliner sofa and have seen too many sofas with broken recliners. The rep convinced me I'd be covered with the "Goof Proof" 5 year extended warranty. If something goes wrong, they fix it he said with a few reasonable exceptions. Sure enough, 2 years in, the footrest started malfunctioning and the warranty has 0 plans to do anything to resolve it.Check the hundreds of 1 star reviews from the insurance company they partner with and look you in the eye and make money selling you on. They then put their hands up in the air and blame the company they partner with and say it's not their fault.Please, look for a company with more integrity and do not shop at Bob's.
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April 2024 by Dorlene Pierce
I found it very interesting and easy to understand and what i was looking for and found it and brought it can’t wait to try out the new stuff
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April 2024 by jerry brammer
Great customer service!!On time very neat and efficient!!Very polite!!Couldn’t have asked for it to go any better!!Great job I would recommend bob’s to anyone!!
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April 2024 by Mary
I wanted to write a great review on their survey but it had expired so I decided to write a review here. Bob's has a fantastic selection of discount furniture. By far the shopping experience was one of the best I had compared to other stores, Jimmy, who was our sales rep created such a great experience. He is so professional, thorough, polite, well-mannered, classy and made me feel he really made sure everything regarding the order was placed correctly. The process was seamless and I would certainly visit again.
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April 2024 by Diana Avellino
Joseph at the dedham store was so personable and not pushy at all. He was able to answer all our questions and was very enthusiastic in the process, which in turn helped us feel much better when making a final choice. What a wonderful person and i will be heading straight back to him when purchasing my couch in a few months.
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April 2024 by Natacha Paul
Good customer service
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April 2024 by Rowena Hall
Third time purchasing from Bob’s! Never a problem. Great sales person. David was awesome answered all questions. And he wasn’t pushy! I don’t like pushy sales people.
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April 2024 by Jane Prusakova
The delivery track closed off the street in the middle of the morning. It took them less time than Starbucks pick-up to unload and get the delivery in.Very courteous driver, even apologized for blocking the street, if only for a couple of minutes.
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April 2024 by Nancy Alicea
Excellent
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April 2024 by andre victorian
Joe is the best ?
