CVS provides a range of services including coronavirus testing for eligible individuals. While many customers appreciate the friendly and efficient staff, there are concerns about long wait times and phone accessibility, especially during busy periods. Some customers have experienced delays with orders, prompting them to return multiple times. However, others report that prescriptions are often ready quickly, whether through the drive-thru or inside. Overall, while the service is generally positive, there is a call for more staff to handle the high demand.
The CVS in Dedham was very professional and helpful. I was impressed by their customer service. I got my medicine and laundry detergent.
July 2025
It's the only cvs and pharmacy I use now a days. Lovely staff who are always helpful and friendly
April 2025
Special shout out to cashier Vivian at 19 Eastern Ave in Dedham. She consistently goes above and beyond to provide exceptional customer service. She treats everyone with respect and always has a smile on her face. Her attitude is amazing. She is a definite keeper. Two thumbs up. Thank you, Vivian.
