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April 2024 by Doug O.
I worked with Nick in the Golf department and he was very knowledgeable.Very professional and I would recommend him to my friends that need any new clubs.
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March 2024 by jeff l.
Horrible experience. Too many ways to mention, but just know they lost me as a customer, and besides Yelp, I will shout it from the rooftops as to how poor their online service is. Never again!
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February 2024 by Paul T.
Never had any problems with them. Just tried to return an item. They needed proof of purchase. Done this before without a receipt since they had my card info. Not this time. They would give me store credit for 85 percent of the cost but no full credit so they'd get to keep 15 percent and lock me into buying from them again. F that noise. My son literally spent 2k there last year. 2k! Will not buy anything from them again.
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January 2024 by Faisal Khan
Rishi superstar friendly nice helpful professional i passed by he asked me for help what do u need
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December 2023 by Nicole
All the employees in this store are very friendly, surprised by the negative reviews. The cashier and the manager Jose were very helpful with a return. I was really unhappy with the gloves I bought as they were not warm at all and was able to purchase a pair that I hope will be much better for the winter. Thanks!
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December 2023 by Kevin Catir
Watch out for in app purchase sales. They make you download the app and create a profile, promising $20 off purchases of $100 or more. I purchased an item for $119.99 and they never gave me the offer. SCAM!
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November 2023 by Carmen Sanabria
You find everything for your favorite sport.
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September 2023 by Christy V.
Three stars because the associate helping me was helpful, but I had asked for an item when I got here. I looked for an associate and asked her about the item. She asked the person in the back to check because the online store said there was 3 in stock at this place. She said the guy looking said if it wasn't on the shelf they were out. I continue shopping and about an hour later I am checking out and ask to just order it and the cashier tells me he will check and looks on the phone at the item. He says they have it and radios the guy in the back. I get out of line and a couple walks from the back with this exact item.
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September 2023 by J. K.
The store was clean. There is a wide variety of sporting goods, footwear and apparel. The staff I encountered were all friendly and helpful. Pricing is a little higher then average but all in all a very professional operation.
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September 2023 by Santhosh Sathiyaraj
Have very good collection of sports gears. Staffs are helpful.
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September 2023 by Marta Szpilewska
I like the selection and quality of products but the in store experience is lacking.I went with my husband and two kids looking for shoes for the little ones. We spent 15 minutes waiting for someone to help us. Shoes are on display but no available extra sizes nor anybody who would get you sizes you need. Its hard to shop when you can’t even try the right size. Kids were getting anxious and store wasn’t busy. Where were all associates? We finally just left and drove to a different store where excellent customer service helped choose and fit the right shoes for my kids.
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September 2023 by Lisa Connolly
More most experience was unpleasant. I ordered sneakers size 6.5 and received size 10. When I went to exchange them I was not told what was going on. The sales associate did not speak to me and did not explain what she was doing
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September 2023 by Kayla Rudder
Friendly staff, I believe all the stores are set up the same. The shoe section is all displays and then you let them know what you want and they get it from the back or order it.
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August 2023 by Nicole L.
I was shipped used defective sneakers and called a liar by the Saugus ma dicks store manager when I tried to return them. I have no need to scam dicks and found this accusation rude and will not shop there anymore
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August 2023 by Obi-Wan Kenobi (The Negotiator)
Good selection of products and good promotional deals if you are a member of their loyalty rewards. The lines are absurdly long on certain days. Instead of dropping in to quickly pick something up in less than five minutes, you end up having to wait half an hour in line. The prices are a bit high but not terrible. But keep in mind this is pretty much your only option for a sporting goods store so you have to deal with what you get.