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December 2023 by Min Cheng
Staff here are kind, friendly, and willing to help, especially Mara and Chris. Their calm demeanor is very much appreciated.
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November 2023 by Simone Abraham
I love the FedEx team in Dedham.They are very professional, friendly and most importantly helpful.AAA customer service!
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May 2023 by Lina P.
I go to school he Dedham Ma facility ! The people have been great! Yet I have a business where I ship with Fed Ex, and I have lost money because of broke items! The driver threw an item my customer said yet I was not reimbursed. I paid to have it wrapped and shipped still lost thousands of dollars.!!! So I don't know it it's worth using them!
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April 2023 by Degen Beezy
Always good vibes staff is great love coming here!!
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February 2023 by KennedhyM
from all the times I have been there it was great. No complaints and hey one of the workers here speak Spanish so if you don’t know how to speak English then yeah.
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May 2022 by josh hong
Super friendly and attentive. Best fedex location
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February 2022 by Rosilyne Trum
Exceptional customer service every single time I come in. Friendly, helpful. Al is awesome. High quality printing as well. This is my favorite fedex, and I go to a lot of them.
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November 2021 by Tehka Bowen
I had a very good experience this week. The person who assisted me helped me with my passport photo issue and helped me to get my package to it's destination earlier than expected.
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September 2021 by Mary Beatty
RUDEST WORKER EVER!! The older white guy was so incredibly miserable and nasty.
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August 2021 by Rich C.
I rarely leave reviews. I was expecting a package, I tracked for a few days and saw that it was delayed and stuck in PA. I called and opened a case. I was told someone would contact me and nobody did. I called a few days later and was told that someone would contact me that day. Of course they didn't. I called the next day and they told me to contact the shipper to begin lost package proceedings. At that point I told the rep that I paid for the shipping and that I had a couple of questions. She ignored me and simply read from her script about how sorry she is. Every time I have ever had to contact Fedex with an issue it has been handled poorly. I do not get this kind of treatment from other carriers. From now on I will not purchase an item on eBay or elsewhere unless the sellers agree not to use Fedex. I reccomend you do the same.
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May 2021 by Brian M.
This store is very efficient and knowledgeable. Every time I'm there I leave satisfied. Customer service is great and all the employees are very nice.
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April 2021 by James Donovan
My man gave me the hook up here today. Classy workers here. Take care of all your package needs and super quick too. Thank you once again! I'll be back. UPS/USPS who ??
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April 2021 by Clinton Martinez
Marcel and Chris are the best so helpful and knowledgeable. I always feel welcomed and appreciate them for helping me with all of my printing needs.
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April 2021 by Kitty Thai
Requested the package to be picked up here but the tracking number never showed it was ready to be picked up and got sent back to the shipper and they blamed it on the system. You can't even do your job correctly. I have been waiting for a week to get my item and you just sent it back to the shipper. WHAT?
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January 2021 by Stephen Hau
They work very hard here. Polite crew.
