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January 2024 by Lisa McEachern
Great place, all the staff are talented and friendly. Susan and Rose are especially wonderful, and probably the best manicurists I’ve ever been to!
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December 2023 by Stephanie Hardwick
Susan treated me like the Queen today!
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December 2023 by Benilde Carvalho
Overpriced nails and there was no price breakdown on the receipt
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October 2023 by Kimberly Dyan
I'm extremely disappointed. This place was highly recommended. I don't live in the neighborhood, so I drove there (over half an hour). The place was clean and the staff friendly. I was excited to pamper myself and get ready for my engagement pictures that are happening this weekend.I picked out two shades of pink: one for hands and one for feet. I told the woman that. She did my feet first. When she got to my hands and started to put on the polish, I told her it wasn't the right one. She said it was. I asked if it was the light one? She said yes.Guess what? It was not the light one; it was the same color as my toes. The darker color won't work on my hands with my dress (for pictures). She offered to redo them, but I had already been there two hours and twenty minutes (a mani/pedi is listed as an hour and twenty minutes). She did a beautiful manicure and pedicure, but I could sit there any longer. It is late. So, I paid $57 to come home and take the polish off my nails and put on clear polish. I had two shades for a reason; it was important to match the dress and the aesthetic of the photo shoot.I'm upset because she did not listen even when I questioned her. I told her it was the wrong color. She did not trust me. I'm unhappy and won't return. It's important for my voice to be heard when I am paying for a service.Services: Pedicure
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August 2023 by Aaliyah
I’m from NY and was referred to this salon by my cousin; this was the best gel manicure and pedicure I have ever had. My feet looked like I should be taking professional photos and my manicure lasted about a month later. I’ve been getting my nails and feet done for a long time and I kept taking breaks because my nails kept breaking, they were thin, they wouldn’t last, and they weren’t growing. It’s to the point where I don’t want anyone else touching my nails now. I legit want to come back to Massachusetts just to get my nails done. What am I gonna do? Lol no seriously. Thank you guys for making my experience worth while.
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August 2023 by Keneisha Murphy
I would give this place 5 stars but this past weekend I experienced poor service. I have been going here over a year and noticed a decline in service between myself and other clients. This nail salon LACKS customer service and language barrier was a great challenge between the staff. I had a morning appointment and arrived ON TIME. I learned half way during the services that I couldn't get a nail design/ ombre on my hand. I asked three times why I couldn't get this service and the technician said that her boss told her no. I wasn't asked to show the sample of what I wanted and was confused as to why I could not I get a simple design. If I had known ahead of time, I would not have made the appointment. On the same day, I had referred a friend to the salon who also had an appointment. She walked in and began to explain she wanted powder dip. She was told that she could not get the service that day because they "the salon" dont have time. My friend was bothered by how the "boss" spoke to her in a rude manner. We both looked at each other confused and was thinking to ourselves so what is the reason for an appointment if we can not get the services done? My friend walked out of the salon to avoid conflict. The workers here are over worked and under paid and it is sad to see businesses hurting but if you want business to grow, you don't act that way. COMMUNICATE BETTER. Definitely won't be back!!!
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June 2023 by Gabriella DeLuca
They don’t have glue ?? Like what that’s just like weird ? Usually all nails have that I called another place they were like what ? That’s weird like just felt like they could do it they just didn’t want to!! Pure lazy ness and hasn’t been updated for a while !
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May 2023 by melina lithoxopoulos
It was my first time at Luxxe and my nail technician was Susan. Very nice lady. My dip manicure was beautiful. I received a lot of compliments.Service: Dip powder
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May 2023 by Genevievre Miller
An absolutely amazing experience! I fell in love with dip powder because of Rose. All the nails techs focused on the teeny tiny details, ensuring my nails and toes came out perfect. They were all nice, funny, and reliable. Overall, I had a good experience and will be returning.
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May 2023 by kate delp
Susan is the best nail technician out there! Also the staff is super friendly and courteous. I highly recommend this salon and promise you won't be disappointed ?
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May 2023 by REBECCA BACHAND
Went with Rose most recently. Very thorough. Pleasant experience. Found the perfect "regular" polish to match the powder dip.
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December 2022 by Stephanie S.
I love this salon! Susan is the absolute sweetest and best! I never go anywhere else. I've never had a nail tech so dedicated or one that hugs me every time I come in! You won't be disappointed!
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November 2022 by Rosa L.
Went to have the dip nails with extensions and my nails did not come out well. We spent almost 2 hours on my manicure and the result was patchy purple ombré and flat uneven nails. They are usually good with their work and I didn't want to be rude to the tech. When I started to point out that the shape was uneven she politely dismissed my concern and continued to work on my hands telling me she will fix it during filing. After she did her best to complete the ombré dip+full set the nails just still looked off. I knew at this point the issue was not miscommunication and it was beyond her ability. The other nail techs were busy with clients and I had to leave because I only had the time available that I originally scheduled.
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October 2022 by Nicole B.
Susan always goes above and beyond! I always leave Luxxe happy with my nails. Susan always takes the time to perfect the shape I want and is an expert when it comes to dip. Everyone at Luxxe is fantastic, especially Susan!
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October 2022 by pilar breña
Since 2014, I’ve going to this place and so far is The Best Nail Salon. My manicure’s always been done by the amazing nail technician •••Susan•••each time •••• I’m extremely picky but I must say that she does an excellent job. Also , the staff is super friendly, shop is super neat too.
