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June 2024 by Tayla Powell
This store DOES NOT close at 8pm on Sundays. Even though Google says it does.
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April 2024 by Lodia Lombard
The customer service is good. They have patience good communication and helpful. I’m glad I came here.
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April 2024 by Lolelie Macenat
Marisa helped me with everything and it was very good!
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March 2024 by Katherine Morales
This is no way a reflection of this store or employees but this company has sucked ever since T-Mobile took over they hide prices do not communicate with customers in clear form and try to gaslight customers claiming to have said they have stated prices and upgrades as soon as I can change to another company I will they suck. Please look out
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March 2024 by Daniel Felismino
Very well attended, I really liked it
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March 2024 by Lynn Marie Foy (ElleMarie)
After being a on time in good standing customer for 14+ years They have no decent upgrade for long standing customers. I went to 2 stores and call twice and got 4 different stories. Or should I say, all I got was a bunch of YADA YADA YADA! THEY HAVE NOTHING FOR LOYAL CUSTOMERS. SO THE ANSWER IS NO I WOULD REFER ANYONE.
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February 2024 by Sharon Vivian Rice
I been here customer a long time.today I want to get another line .but lady I don’t know her name she is very rude.also she is sick have a Runny nose
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January 2024 by Marisol Muniz
Never come to this place I bought a phone and I was right at the store without even leaving. I tried to get my money back because I didn’t want it. The white tall guy pretended he couldn’t change it. After a while being there he did. I had to call the police after he saw the police in a second he gave me back cash 100 but pretended to give me 126.00 I also paid with a gift card 70.00 for the rest and he put down I gave him 42.00 I will wait on the gift card a week to see if I get the money back if not I will go with gift card which it’s says I used it in there for 70.00 dollars. Please don’t go in there at all I rather have T-Mobile 100 times before dealing with a person like that one.
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December 2023 by Patrick Marshall
I have literally never seen such a performance making pretend someone was hostile before, like they were literally on camera performing for social media, as I gently tried to explain over and over again how they were incorrect about the function of their own program. Petulant children work here. They even called daddy and daddy volunteered on their behalf, "don't be rude!" all the while still giving incorrect and unhelpful advice to his staff, and reaffirmed if I continued to contradict them I should be removed. What happened when everything turned out to be *exactly* correctly as I stated, I just stood there and went "wow, crazy" and nobody working at this store knew what to do. When these guys were finally willing to wear their big boy pants and take some ownership over their own business, they had this to say, "oh woops, just call the hotline lol" when I was there in person only because the hotline mandates you to go to a store for this service. I guess the even funnier joke on us is we called ahead of time and spoke to someone there who said we would be able to get this done no problem.What a stupid business. The entirety of Metro has lost us. It's not the inability to deliver expected promised service. That's what I expect out of the world and it's what prevents me from wanting to interact with customer service at all. It's the attitude we got at the same time. That is specific and intentional. Do not believe the reviews.The most heartbreaking thing is I specifically felt comfortable bringing my disabled mother here because the reviews suggested the staff was compassionate and diligent. That is a lie. Just another stupid lie you see in your day to day life. I wish the worst for this store.
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October 2023 by Rodrigo c Anjos
It's complicated, you need help at an establishment run by the same operator. They saying they can't help and that you have to go back to where you made your plan for them to help you... I don't understand that
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August 2023 by Michelle T
This was the most worst MetroPCS that I've ever been to the customer service was terrible and rude I will never ever go back to the place I reported them to corporate because the guy was unprofessional and rude and disrespectful never ever would I go to space and I won't recommend it to. Anyone low class n rude manager n staff
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July 2023 by Amanda McElroy
Both employees went above and beyond to help me today!
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July 2023 by Akiva cosmetics Dead Sea Spa
It's a good company, competitive price, most of the time it has excellent services, but the internet doesn't work everywhere and the Wi-Fi signal often leaves something to be desired.
Akiva Cosmetics Approves. (With reservations)
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July 2023 by Thomas Turner
Quick and easy
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May 2023 by sarah munson
Jason helped me get the new line added and number ported from my previous carrier quickly and even got my bill down by getting rid of some weird package we definitely didn’t need on our plan. It helps to come prepared with all the information you need to do anything like that. I’ve been to quite a few Metro locations in my area to try and get this done and I’m glad I ended up at Jason’s store to get it done.
