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February 2024 by Marina Yakymenko
I am so disappointed with the grooming service they provided. I brought my dog for a bath. First of all, the lady at the counter was not friendly, she ignored me when I came in, and only after a couple of minutes finally decided to talk to me. After that, I told her that I needed a bath and a trim for my dog. And she rudely rejected my request. She said that they do not have time to do a haircut for my dog, however, I did not ask for a haircut I asked for a trim. In another Petco location, the guy always does a service I ask him for. And he is working there by himself, at this location there are like four people working and they do not have time to do a trim! They do not care about customers' satisfaction. When I picked up my dog, she was shedding as crazy! It never happened when I brought her to another Petco location. They did not do anything to my dog, they just washed her, they did not even brush her I assume since her hair was everywhere. I will never come back to this place!
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February 2024 by Marina O.
I am so disappointed with the grooming service they provided. I brought my dog for a bath. First of all, the lady at the counter was not friendly, she ignored me when I came in, and only after a couple of minutes finally decided to talk to me. After that, I told her that I needed a bath and a trim for my dog. And she rudely rejected my request. She said that they do not have time to do a haircut for my dog, however, I did not ask for a haircut I asked for a trim. In another Petco location, the guy always does a service I ask him for. And he is working there by himself, at this location there are like four people working and they do not have time to do a trim! They do not care about customers' satisfaction. When I picked up my dog, she was shedding as crazy! It never happened when I brought her to another Petco location. They did not do anything to my dog, they just washed her, they did not even brush her I assume since her hair was everywhere. I will never come back to this place!
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February 2024 by Mariela Pimentel
excellent Grooming service. Alex takes good care of my babies.??
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February 2024 by Amy Wyeth
I was really happy with the selection of cat food/products, including for senior cats, which can be hard to find. My cat tried new kind of food "Tiki Cat Silver" that he really liked! Unfortunately, the store didn't have a particular dog treat brand I had been looking for (a smoked chicken jerky stick), but the staff person I asked showed me something sort-of comparable and said if our dogs didn't like them, just to bring them back with the receipt for a refund. Very nice policy though I didn't test it; our dogs liked the treats but they were just a little hard on their teeth.
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February 2024 by Patrick Francillon
Alex was very professional
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February 2024 by Kimberly Tsitsirigos
A gentleman helped me, I don’t know his name but he said he was new to the store. He had a manager vibe but I don’t know for sure. He went out of his way to help me look for something. He was kind, patient and very helpful.
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January 2024 by J C
My favorite location and the staff is great! The manager Melissa is always on the floor greeting customers and helping out!
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January 2024 by indhi Mon1
Attentive employees.?
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January 2024 by Pat Doherty
Got passed on to 3 different store associates none knew answerCoperate got back to me promptly
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January 2024 by Luciano Nacto
This petco all staff it’s very friendly in special a Vet assistant her name is Bianca she is amazing she is very professional when I speak with her she told me ahead of time speak 3 languages (English, Portuguese and Spanish)????
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January 2024 by PK Egersheim
I could not complete my transaction at one location online. I contacted Petco and the representative pooled resources and fufilled my order. A combination of instore pick-up and delivery. Resoulved in 4 hours. FANTASTIC!
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December 2023 by Jonathon Myers
Warm and caring staff and vet. They took great care with handling our cat throughout the examination. The facilities were brand new and very clean.
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December 2023 by Michael Ball
Products are fine, although creeping litter prices seem unjustified. Getting to the litter, which is now hidden is awkward. I walk with a cane and the extra steps and turns are also awkward. Likewise, the new checkout layout is hard to get to.
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November 2023 by Eduardo Mendez
For you every day pet Kohl’s is always there for you a little love ones they even have a veterinarian at this location now must pay a visit recommend it 1,000,000%
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October 2023 by Loughton F
Store has been remodeled. It took me a while to figure out. It looks really nice. They only had 1 cashier but there wasn't much of a line.